Operations Technical Support

JOB DESCRIPTION

The Operations Technical Support plays a key role in coordinating and supporting water treatment projects, focusing on both day-to-day operations and technical deliverables. While this role is primarily office-based, it may involve field visits during peak activity periods. The position requires a blend of project oversight, technical documentation, and cross-functional collaboration to support project success from planning through execution.

The Operations Technical Support contributes to field coordination, technical writing, proposal development, equipment and material tracking, and ongoing communication with crews, vendors, and internal stakeholders.

Essential duties include:

· Support field operations by coordinating schedules, logistics, and deliverables from the office

· Serve as a liaison between project management, field crews, and vendors to ensure operational alignment

· Prepare and maintain technical documentation, including daily logs, cost reports, and internal communications

· Develop and review technical content for reports, procedures, safety documentation, and compliance submittals

· Contribute to proposal development, including drafting scope narratives, scheduling input, pricing support, and execution planning

· Track labor, materials, and equipment usage; provide regular updates against budget and schedule goals

· Manage procurement processes:

o Maintain and update Bill of Materials (BOM)

o Submit purchase requests using cost-effective and timely procurement practices

o Coordinate material delivery and confirm readiness for field deployment

· Assist in organizing and supporting safety meetings, job walks, and team briefings

· Participate in project meetings; document minutes and action items, and track progress

· Support change management by identifying out-of-scope activities and contributing to Change Orders

· Provide field data and documentation for invoicing, forecasting, and reporting

· Assist with estimating efforts by gathering quotes, coordinating with vendors, and assembling bid documentation

· Conduct light mechanical troubleshooting or field verifications, when required

· Help onboard new field staff and promote adherence to company safety and quality standards

· Maintain strong field-level communication with internal teams and leadership to ensure alignment

The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.

SKILLS & EXPERIENCE

Specific skills and experience are as follows:

· 5+ years of experience in water treatment operations, industrial construction, or related technical fields

· Proven supervisory or lead experience in construction or field-based environments

· Strong understanding of mechanical systems including pumps, valves, piping, and chemical processes

· Excellent technical writing skills, with experience preparing professional documentation and client reports

· Familiarity with project proposals, estimating, and scheduling processes

· Ability to interpret engineering drawings, technical specifications, and operational plans

· Proficiency with Microsoft Excel, digital timekeeping, and basic project tracking tools

· Detail-oriented with strong organizational and communication skills

· Safety-conscious, with a demonstrated ability to enforce field safety procedures

· Physically able to perform site walks and occasional field tasks (lift up to 50 lbs, use ladders, walk uneven terrain)

· Experience operating equipment such as forklifts or skid steers is a plus

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

Schedule:

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Monday to Friday

Ability to Relocate:

Work Location: In person