Account Manager
Houston, TX
Full-timeAbout This Job
Description of Responsibilities:
•
Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
•
Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply's products and services
•
Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise
•
collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery
•
Visit customer sites to align with business needs
•
Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals
•
Approve MTRs to customer specifications
•
Obtain quotes from vendors, manage relationships and ensure timely response and service quality
•
Assist management and Quality Control with customer Non-Conformances (NCRs)
•
Maintain accurate records of sales, orders, and customer interactions
•
Provide regular updates regarding account performance and market trends
•
Adhere to all HSE, QMS, and corporate policies
Required Skills and Experience:
•
At least 2 years of experience in Sales or a Sales Support role
•
At least 2 years of experience with reading and understanding Mill Test Reports and Customer Specifications
•
High level communication, computer, and document processing skills
•
Excellent critical thinking ability
•
High level attention to detail
•
Able to plan, prioritize, and multitask
Job Type: Full-time
Benefits:
•
401(k)
•
401(k) matching
•
Dental insurance
•
Disability insurance
•
Health insurance
•
Paid time off
•
Tuition reimbursement
•
Vision insurance
Shift:
•8 hour shift
8 hour shift
Work Location: In person
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