client service representative - airline
Winnipeg, MB
Full-timeAbout This Job
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Durée de l'emploi: Permanent
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Langue de travail: Anglais
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Heures de travail: 40 hours per week
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Education:
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Expérience:
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Education
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No degree, certificate or diploma
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Tasks
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Maintain work records and logs
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Clerical duties (i.e. faxing, filing, photocopying)
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Make, cancel and change flight reservations
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Process money, cheques and credit/debit card payments
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Provide customer service
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Work with minimal supervision
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Computer and technology knowledge
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Multi-line switchboard
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Spreadsheet
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Word processing software
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Internet
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Security and safety
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Airport security clearance
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Driver's validity licence check
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Transportation/travel information
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Public transportation is not available
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Valid driver's licence
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Personal suitability
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Accurate
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Initiative
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Interpersonal awareness
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Organized
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Reliability
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Team player
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Ability to multitask
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Screening questions
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Are you available for shift or on-call work?
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Are you available for the advertised start date?
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Are you currently a student?
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Are you currently legally able to work in Canada?
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Experience
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Experience an asset
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Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Paramedical services coverage
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Vision care benefits
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Financial benefits
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Group insurance benefits
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Life insurance
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Registered Retirement Savings Plan (RRSP)
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Long term benefits
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Long-term care insurance
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Maternity and parental benefits
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Other benefits
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Free parking available
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Team building opportunities
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