Client Services Computer Refresh Scheduler

Client Services – Computer Refresh Scheduler

Project Duration: June 2, 2025 - October 31, 2025

Location: East Hanover

Role Purpose

Schedule Daily Refresh Deployments and peripheral swaps

Must have solid soft skills and be a good communicator

Hours of operation 8:00 to 5:00 Monday thru Friday

Key Responsibilities

Initiates Refresh Communication to kick off Computer Refresh

Schedule Clients Refresh Appointments via Outlook; contribute to capacity planning

Organizes workflow and appointments for Computer Refresh

Ability to maintain schedule in Outlook/SharePoint Calendars; follow up on missed appoitments

Manage all correspondence in Refresh Mailbox

Attention to detail and ability to follow process

Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.

Technical Skills

Other Ad Hoc Activities and Reporting as required

Full understanding of Microsoft Office Suite particularly Outlook/Excel/SharePoint/Team

Experience working in a team-oriented, collaborative environment with strong customer-service orientation

Good written and oral communication skills with clients and management as well as people skills