Caretaker Landscape and Tree Management

Commercial Landscape Branch Operations Manager

LocationTucson, AZ
Job TypeFull-time
Salary$60,000-$80,000

About This Job

HERE WE GROW AGAIN! Caretaker Landscape and Tree Management is ranked one of the top 10 Landscape contractors and Best Companies to Work For by AZ Business 2025! We are growing rapidly in the Tucson marketplace in both Construction and Maintenance - Come enjoy the stability and infrastructure of a highly successful company in business for 37 years, while being part of this expanding team in Tucson!

The Branch Operations Manager will have full responsibility for all aspects of the day-to-day operations in Maintenance while providing leadership guidance and mentoring to the Construction Team. This will include client retention and safety of the branch. Provide a superior level of customer relations and promote sales and service to our external clients. Review profit loss statements and branch sales goals, leadership, training, and supervision, and delegate day-to-day operations to the appropriate individuals. The Branch Manager reports/communicates to the Director of Maintenance on a regular basis.


JOB DESCRIPTION:


Essential Functions

Oversee day-to-day branch operations, ensuring the highest standards of efficiency, quality, and customer service
Build and maintain strong relationships with current and future clients. Collaborate with a dedicated business development team to drive organic revenue growth.
Understand and work with accounting to ensure the branch is profitable
Monitor financial performance, analyze variances, and implement corrective actions as needed. Prepare and present reports on operational and financial performance
Ensure compliance with all OHSA safety regulations and Caretaker's safety best practices.
Monitor branch safety record and implement methods to improve safe workplace practices
Inspect client properties to monitor performance and overall job quality
Ensure client retention and contract renewals are main focus
Mentor and lead the Account Management team
Communicate, train, have crucial conversations and develop growth plan(s) for hi potential employees
Implement and enforce policies and procedures as issued by Caretaker
Work with business development to ensure branch goals are being achieved
Identify prospects to meet sales goals and communicate to business development
Understand and be able to accurately estimate jobs
Ensure proper paperwork is completed for all employees and turned in to accounting in a timely manner
Formulate reports concerning such areas as work progress, costs, and scheduling
Identify, report, and be resolution oriented with business process issues
Ensure data is current and accurately reported to the Executive Team
Other duties as assigned by management


Qualifications:

Bachelor's degree in business management, horticulture, landscape architecture, or a related field - preferred
Prior experience leading and growing a commercial landscape maintenance business - required
Proven ability to build and lead a successful branch management team - required
Understanding of budgeting, cost management, and GAAP financial reporting at a managerial level - required
Proficiency in Microsoft plus leading industry software tools - required
Basic proficiency in Spanish - strongly preferred
A high level of personal determination combined with an ownership mindset and desire to win as a team - required
Knowledge of all facets of production including maintenance, irrigation, spray equipment, etc. - required
Ability to prioritize job duties in a fast-paced environment, work in an environment with competing priorities - required
Effective and influential oral and written communication skills - required
Valid Driver’s License-Approved MVR - required


Benefits

Bonus Plan

Medical
Dental
Vision
401K Benefit
Paid Vacation
Paid Holidays

This employer participates in E-Verify. Caretaker is a drug free and Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.

*This position is eligible for a discretionary bonus based on company and department goals.


Job Type: Full-time


Pay: $60,000.00 - $80,000.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Vision insurance


Schedule:

8 hour shift
Monday to Friday


Experience:

Commercial Landscape Maintenance Management: 5 years (Preferred)


Work Location: In person

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