Cyntech Group

Field Technician

Plantersville, TX

Full-time

$52,000-$72,800

About This Job

Job Description:

We are looking for an experienced and skilled Field Technician with expertise in excavation, helical pile installation or as a heavy-duty mechanic, and with a strong customer service background. The ideal candidate will be responsible for supporting and training clients on-site during installation, repair, maintenance, and pile load testing tasks. This individual will also diagnose equipment technical issues, provide expert solutions, and ensure a high level of customer satisfaction. Additionally, the role includes training clients on proper pile installation procedures and performing various other essential responsibilities as detailed below.

Key Responsibilities:

•

Installation & Maintenance:

•

Oversee and manage the installation of helical piles on-site, ensuring proper procedures are followed for maximum efficiency and safety.

•

Perform regular maintenance and repairs on field equipment, including hydraulic drive motors and other machinery, to maintain operational readiness.

•

Diagnose mechanical, electrical, and operational issues with hydraulic drive motors and other field equipment and provide effective repair solutions.

•

Perform necessary field tests to ensure the pile installations meet project requirements.

•

Customer Service & Communication:

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Build and maintain strong, professional relationships with clients, ensuring their satisfaction throughout the installation and maintenance processes.

•

Advise customers on the best practices and procedures for the proper installation and maintenance of helical piles.

•

Provide clear and timely updates to clients regarding project status, technical issues, and resolutions.

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Produce detailed service reports on installations, repairs, and any technical issues, ensuring all documentation is accurate and submitted on time.

•

Training & Support:

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Train clients on the proper installation procedures for helical piles and the safe use of field equipment.

•

Offer expert advice on troubleshooting and resolving technical problems related to installation and maintenance.

•

Security & Compliance:

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Pass necessary security clearances, background checks, and random drug screening as required for the position.

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Adhere to all safety protocols, company policies, and regulatory guidelines during installation, maintenance, and repair tasks.

Skills and Qualifications:

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Proven experience as a Field Technician, excavation foreman or heavy-duty mechanic. Experience in the installation and maintenance of helical piles or similar foundation systems is a bonus.

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Excellent customer service skills with the ability to build and maintain professional relationships.

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Strong diagnostic and troubleshooting skills for both hydraulic and mechanical systems.

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Proficiency in using field equipment, tools, and machinery, including the ability to repair and maintain hydraulic drive motors.

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Experience with welding and ability to perform basic welding tasks.

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Computer skills, including familiarity with service reporting software and general office programs (e.g., MS Office, Excel).

•

Strong communication skills, both verbal and written, with the ability to communicate technical information to clients.

•

Valid driver’s license.

•

Ability to pass background checks and random drug screenings.

Physical Requirements:

•

Ability to work in various outdoor environments and weather conditions.

•

Capable of lifting and carrying heavy equipment, up to 50 lbs.

•

Ability to stand, kneel, and bend for extended periods of time during installation and maintenance tasks.

Benefits:

•

Competitive salary based on experience.

•

Health, dental, and vision insurance.

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Paid time off and holidays.

•

Training and development opportunities.

•

Opportunities for advancement within the company.

If you are an experienced field technician with strong technical skills, a commitment to safety, and a passion for delivering excellent customer service, we encourage you to apply. Join our team and be a part of an innovative company that values expertise and professionalism.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Health insurance

•

Life insurance

•

Opportunities for advancement

•

Paid time off

•

Vision insurance

Compensation Package:

•

Bonus opportunities

•

Overtime pay

Schedule:

•

8 hour shift

•

Extended hours

•

Overtime

Ability to Commute:

•

Plantersville, TX 77363 (Required)

Ability to Relocate:

•

Plantersville, TX 77363: Relocate before starting work (Preferred)

Work Location: In person

Field Technician

About This Job

Key Responsibilities:

Skills and Qualifications:

Physical Requirements:

Benefits:

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

Compensation Package:

Schedule:

Ability to Commute:

Ability to Relocate:

Work Location: In person

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