IT Support Specialist

$20 - $25/hr

Hiring Criteria:

The position may be a paid position and/or for school credit. However, the candidate must currently be a student attending college/university or must have graduated in the last six (6) months.

Education Requirements:

Experience Requirements:

+ Follow standard procedures in documents and online instructions + Traversing resource media such as: Internet, Computer Files/Folders, Cloud Systems like Microsoft SharePoint + Basic skills in changing and updating Windows 10 Operating Systems Configuration Settings + - Display

- Sound

- Keyboard

- Printer

+ Basic understanding of installation and setup of PC hardware, i.e., desktops, laptops, tablets, and docking stations + Basic understanding of installing and removing software/applications on Windows 10 Computer Systems + Basic understanding of troubleshooting issues with the Windows 10 Operating System + Basic understanding of the differences in desktop, laptop and tablet computing systems + Basic understanding of Android and Apple iOS for troubleshooting cell phone issues + Understanding of Mac OS would be beneficial + Basic understanding of configuring and troubleshooting Printers

License Requirements:

Pre-Employment Requirements:

Summer Position:

Full Time - 40 hours per week

Monday - Friday 8:00 am – 4:30 pm (On-site)

Denver Water proudly serves high-quality water and promotes its efficient use to 1.5 million people in the City of Denver and many surrounding suburbs. The organization is a responsible steward of the resources, assets, and natural environment entrusted to us in order to provide a high-quality water supply, a resilient and reliable system, and excellent customer service.

Internship Project Description:

This intern will join the IT Customer Support Services team within the Administrative Services division and will:

Knowledge, Skills, and Abilities to perform this intern project: