Maintenance Coordinator
Ocala, FL
Full-time
$35,000-$70,000About This Job
Tired of feeling unappreciated and unfulfilled at work? You don't have to be! At Coast to Coast Heating & Air, we pride ourselves on creating a work environment where people actually enjoy coming into work. We deliver top-notch service while making it fun and rewarding for our staff members.
We're looking for positive and motivated HVAC Maintenance Coordinators to join our team! Our ideal team member is someone who is positive, empathetic, and a high-performer! We want individuals who believe in honing their craft and being the best version of themselves. HVAC industry experience is preferred, but it's not required. We're totally willing to train someone who we know can be a super star!
Why You Should Join Our Team
•
Above Industry compensation
•
Bonus opportunities to make more $$$
•
Enjoy Significantly More Benefits than other HVAC companies offer
•
Be part of a fun, high performing team that delivers outstanding service
•
Above average PTO and Paid Holidays
•
We're a local company. You'll get away from Corporate B.S.
•
We're an employer who believes our employees are our biggest asset and the most important part of our business. We're constantly trying to improve our benefits and make things better for our staff.
•
We're Ethical and we believe in making it right. The HVAC industry is full of crooks who give our industry a bad reputation. We always take care of our customers and we put their best interests first. Even if it's to the detriment of our company.
What Do You Need to qualify for this position?
•
A Good Attitude
•
Work Ethic
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Basic Computer Skills, Familiarity with apple products
•
Ability to learn and use our dispatching software
•
You must be organized
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Willingness to work as a team and work well with others.
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Clean Background with no criminal history
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MUST pass a drug test
Job Responsibilities:
•
answering the phones, gathering customers information, and scheduling maintenance appointments.
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Streamlining Maintenance Technician Schedules/Routes. Optimizing Routes for lowest possible drivetime.
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Making Happy Calls after maintenance takes place to ensure quality service and customer satisfaction.
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Confirming Maintenance Appointments in advance
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Identifying the correct maintenance technician per maintenance customer.
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Solve problems & handle difficult customers
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Provide outstanding customer service at all times, and go the extra mile for the customer.
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Basic filing & Clerical work
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Inputting Important Maintenance Information into customer profiles. Adjusting Memberships as needed.
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Calling customers and scheduling maintenance appointments when they are due.
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Communicate with service technicians & make sure they arrive on time.
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Ordering parts and equipment.
Apply Now!!
Job Type: Full-time
Pay: $35,000.00 - $70,000.00 per year
Benefits:
•
401(k)
•
401(k) matching
•
Dental insurance
•
Employee discount
•
Health insurance
•
Paid time off
•
Referral program
•
Retirement plan
•
Vision insurance
Schedule:
•8 hour shift
8 hour shift
Work Location: In person
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