Major Account Manager

Major Account Svcs Acct Mgr 2

Non-Union Position

Major Account Services Staff; Portland, Oregon (US-OR)

Hybrid schedule available for Oregon & Washington residents.

Regular FT

Posting # 5265

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

The Role:

Responsible for maintaining and enhancing both customer satisfaction and market sector profitability among new and existing large business customers in assigned business segments. This position works to establish trusted advisor status with assigned customers to enhance customer relationships, influence customer retention, gather market intelligence, and generate advocacy for the company’s low-carbon pathway. Develops, evaluates, and implements account plans, programs, and strategies to meet the company’s performance goals and carbon emission reduction objectives.

This position has a variety of responsibilities which include coordinating large new projects with customers and the company, negotiating and executing all required agreements while maintaining a positive relationship. Other areas are to assist the Budget process with large customer volume forecasting, assist Government Affairs with advocacy, and to execute on the company’s low carbon offerings.

The person in this role possesses strategic thinking ability, very good organizational skills and business acumen.

Day to Day:

Come on your first day with:

What we offer:

Health & Wellness –

Work Life Balance -

Financial -

Discounts -

Base salary range:

$77,900.00 - $107,850.00 per year, depending on qualifications

Annual Target Incentive:

9.5% target

Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.

Application Process:

To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

https://www.nwnatural.com/about-us/the-company/careers

Deadline:

6/10/25

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations.

All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341.