Office Administrator/Digital Content Specialist

Summary

The Office Coordinator at Pentoir plays a vital role in supporting both the administrative and marketing functions of the company. This position is responsible for managing daily office operations, project tracking, and supporting ongoing marketing efforts. The Office Coordinator serves as a key point of contact for both internal staff and external clients, ensuring that communication, scheduling, and documentation processes run smoothly. This role also supports the field and estimating teams by preparing job folders, screening project leads, and maintaining up-to-date marketing materials and digital content.

Duties and Responsibilities

· Answer and direct incoming phone calls and emails

· Complete residential estimate forms and deliver to estimator

· Screen and organize commercial bid opportunities and coordinate with estimating team

· Input potential jobs into estimator calendars and prepare job folders

· Assist with general administrative support tasks for office leadership and administrators

· Schedule interviews and screen job applicants; relay qualified candidates to hiring manager

· Coordinate with HR for onboarding needs

· Attend and take notes during project manager/staff meetings

· Compile lists of completed jobs for client follow-ups and thank-you card distribution

· Draft and send client thank-you notes and track responses

· Regularly check website for functionality and errors

· Write and post blog content to improve SEO and online visibility

· Screen and respond to inquiries from website and social media platforms

· Maintain and organize photo assets from job sites

· Create content for social media platforms and assist with scheduling posts

· Monitor and respond to Google reviews

· Draft and send email marketing campaigns upon approval

Qualifications

· Highschool Diploma or Equivalent required

· Strong organizational and communication skills

· Proficient in Microsoft Office, Google Workspace, and social media platforms

· Ability to multitask and manage shifting priorities effectively

· Graphic design or photo editing experience is a plus

· Bilingual in English and Spanish is preferred but not required

Requirements

· Staff are scheduled to work a minimum of 40 hours in a work week. Staff members are expected to report on time and work for the duration of their scheduled shift. Work hours may vary if other duties are required.

· Sit for long periods of time if necessary.

· Must have a clean driving record with a valid license.

· Must be able to pass a criminal background check.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Schedule:

Work Location: In person