Sales - Customer Service Retail

Job Description

Have you always had a natural way with people? Are you good with your hands? Do you think “yes” before “no?” Are you solutions driven and take pride in customer service? These traits could make you the perfect fit for a job with variety and great compensation as part of a rapidly expanding organization.

Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.

WHY JOIN THE METAL SUPERMARKETS TEAM?

We offer competitive wages, opportunities for wage increases, standard work hours – no shift work here, goal-driven bonuses, PTO, holiday pay, training, and annual salary reviews. We’ve built a strong team culture.

Want to learn more about Metal Supermarkets?

https://www.metalsupermarkets.com/the-leader-in-small-quantity-metals/

POSITION: CUSTOMER SERVICE REPRESENTATIVE

Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers. You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You'll also do prospective, outside calling to businesses that use metal and let them know about how Metal Supermarkets is a good solution for them. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions.

Your people skills will make customers feel welcome, validated and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest.

WHAT ARE WE LOOKING FOR? THE RIGHT FIT!

KEY RESPONSIBILITIES INCLUDE:

QUALIFICATIONS:

WORKING @ METAL SUPERMARKETS:

POSITION: Permanent Full Time

HOURS: Regular business hours Monday to Friday

Company Description

Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.

Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.