Solar Sales Support Specialist

Company Overview:

At EMPWR Solar, we’re committed to helping homeowners take control of their energy costs and invest in a cleaner, brighter future. We have established ourselves as a premier fulfillment and installation company for multiple national scale sales partners. Our commitment to excellence to both our homeowners, as well as our sales partners have allowed EMPWR to flourish in today's solar industry.

Position Overview:

S.O.S. is a dedicated chat support line designed to assist solar sales representatives with real-time, pre-sale inquiries and solutions. We serve as a vital resource to ensure sales partners are equipped with the right technical information and support to close deals efficiently and confidently. As a growing leader as a solar EPC, we value tech-savvy team members with a strong foundation in the solar industry.

We are seeking a highly organized, solar-knowledgeable Shift Supervisor

to oversee day-to-day operations of the S.O.S. chat line during their designated shift. This role is responsible for ensuring high-quality support is delivered by the chat agents, monitoring performance, and stepping in to resolve escalations. The ideal candidate is comfortable with technology, possesses solar industry experience, and has prior leadership or supervisory experience.

Key Responsibilities:

Qualifications:

Preferred: