APPLIANCE SERVICE TECHNICIAN

POSITION TITLE: SERVICE TECHNICIAN

POSITION ID NUMBER: 7221

DEPARTMENT: MARKETING

REPORTS TO: SERVICE SUPERVISOR

BASE PAY RATE: $22.94 PER HOUR/$47,715.20 YEARLY

FLSA STATUS: NON-EXEMPT HOURLY

KEY WORDS : SERVICE, APPRENTICE, APPLIANCE CONVERSION, NATURAL GAS APPLIANCES, UTILITY, HVAC

POSITION PROGRESSION BASE RATES:

SERVICE TECHNICIAN APPRENTICE: $20.33 PER HOUR $42,286.40 YEARLY

SERVICE TECHNICIAN I: $22.94 PER HOUR $47,715.20 YEARLY

SERVICE TECHNICIAN II: $25.90 PER HOUR $53,872.00 YEARLY

SERVICE TECHNICIAN III: $29.24 PER HOUR $60,819.20 YEARLY

MASTER APPLIANCE SERVICE TECHNICIAN: $31.07 PER HOUR $64,625.60 YEARLY

JOB SUMMARY: This position will learn from on-the-job training, computer based training and classroom instruction in the processes maintaining the Okaloosa Gas Districts’ natural gas systems. Learns the fundamentals of Meter Maintenance Procedures (Reading, Removals, Cut Offs, Pull meters, and Cut and Caps), Emergency Procedures (Gas leaks, Carbon Monoxide Investigations and Structure fires), and After the Meter Procedures (Turn On, Relight, Meter set, Heat & Gas Inspections).

APPRENTICESHIPS (May be offered to eligible candidates without the minimum experience for the Technician I and above):

An Apprenticeship is an entry-level training position. Certain training milestones must be met before being qualified for a higher position. This position will learn from on-the-job training, computer-based training and classroom instruction in the processes maintaining the Okaloosa Gas Districts’ natural gas systems. Learns the fundamentals of Meter Maintenance Procedures (Reading, Removals, Cut Offs, Pull meters, and Cut and Caps), Emergency Procedures (Gas leaks, Carbon Monoxide Investigations and Structure fires), and After the Meter Procedures (Turn On, Relight, Meter set, Heat & Gas Inspections).

Apprentices have up to 12 months to accomplish training milestones required of this position to include all Operator Qualification requirements. Failure to do so could affect employment.

Incumbents in this position will be held to the District’s Gold Standard for Customer Service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Ensuring our customers safety is our top priority

The preceding is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.

EDUCATION AND EXPERIENCE

High School plus one to three years of experience.

ESSENTIAL COMPETENCIES:

This position requires knowledge and task evaluation as determined by Pipeline and Hazardous Material Safety Administration rule CFR 49, Part 192; Subpart N: Operator Qualifications* (OQ).

TECHNICAL SKILLS REQUIRED:

OTHER FACTORS:

DRUG TESTING FOR ILLEGAL DRUGS: Employees in this classification will be subject to undergo testing for illegal drugs in accordance with DOT Pipeline Safety Regulations, Code of Federal Regulation, Title 40 (49 CFR), Part 199.*

BENEFITS:

Okaloosa Gas Districts offers a competitive benefits package, including:

BCBS Medical 100% employer paid for employee, 92% employer paid for family,

BCBS Dental 100% employer paid for employee or family,

BCBS Vision,

Healthcare Flexible Spending Accounts (FSA),

Dependent Care Flexible Spending Accounts (FSA),

Life insurance 100% employer paid,

Short Term Disability 100% employer paid,

Long Term Disability 100% employer paid,

Accidental Death and Dismemberment 100% employer paid,

AFLAC supplemental insurance,

Air Ambulance insurance,

Pet insurance,

Vacation Leave (80 hours per year) accrual based for the first 5 years, increases thereafter,

Sick Leave (80 hours per year) accrual based

11 Paid Holidays, includes 2 days for Thanksgiving and 2 days for Christmas

401(a) 8% Employer Defined Contribution Retirement, (employer paid, does not require employee contributions)

457(b) Employee Deferred Compensation Retirement Plan

Gym reimbursement/incentive up to $50 per month

Health Fair 100% employer paid

Wellness Program w/ incentives

Safety shoe reimbursement up to $150 per year

Uniforms 100% employer paid

Employer Assistance (Counseling) Program

Employee Events - Spring Crawfish Boil, Summer Picnic, Thanksgiving Lunch, Annual Banquet/Holiday Party

and up to $3,500 annual education reimbursement.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 850-729-4700 or careers@okaloosagas.com for assistance.