Diggers Hotline Inc.

Contact Center Representative - Seasonal

LocationNew Berlin, WI
Job TypeTemporary, Part-time, Seasonal, Full-time
Salary$37,440-$39,520

About This Job

HAVE YOU HEARD OR SEEN, “CALL BEFORE YOU DIG”? ARE YOU SAFETY CONSCIOUS? DO YOU LIKE TO HELP PEOPLE?

Diggers Hotline, Wisconsin’s One Call Notification Center, is hiring Contact Center Representatives for seasonal full-time & part-time, 1st shift in our 24x7 center, headquartered in New Berlin! Come and join our Team - we support and promote a positive work experience for our employees!


Apply Here: https://recruiting.paylocity.com/recruiting/jobs/All/c88de425-7ee2-402e-be82-d71c0970124a/DIGGERS-HOTLINE-INC

Diggers Hotline is looking for talented individuals primarily responsible for answering inbound calls in a fast-paced environment. As a Contact Center Representative, you will help excavators from throughout Wisconsin file utility-locate requests for the purpose of SAFE digging, and protecting buried utilities.

Applicants with customer service experience or call center background, preferred.


TAKE A LOOK…Are YOU qualified?

Are you able to read & interpret documents such as policy and procedure manuals – can you read a map and have the ability to identify north, south, east, & west? This is a vital part of the job.
Do you have the ability to adhere to a work schedule and show up to work on time each and every shift?
Can you listen effectively and problem-solve? Are you able to communicate clearly and effectively with confidence and tact?
This is a safety sensitive position. Can you pass a pre-employment drug screen?

· Do you have strong computer skills that include general keyboarding & program navigation?

If you answered “YES” to all these questions…THEN WE WANT TO TALK TO YOU!

PAID TRAINING: $18.50/Hour Training Wage. You must be available every day for the entire 4-week training period in the classroom. Classes begin March 31st, Monday through Friday, 8am to 2:30pm 3pm to 9:30pm; including a 30-minute unpaid lunch.

General shift availability will be discussed during phone & in-person interviews.

WAGE: $19.00/hour after successfully completing the 4-week training class plus 4 weeks taking live calls; not negotiable. ASK ABOUT the potential for permanent hire!

Diggers Hotline is a drug-free environment. Employment at Diggers Hotline is contingent upon successfully passing a drug screening.

No phone calls, please! Qualified applicants will be contacted.


EOE

To begin the application process and to submit your resume, please apply here: https://recruiting.paylocity.com/recruiting/jobs/All/c88de425-7ee2-402e-be82-d71c0970124a/DIGGERS-HOTLINE-INC


Job Types: Full-time, Part-time, Seasonal


Pay: $18.50 - $19.00 per hour


Expected hours: 15 – 40 per week


Benefits:


Health insurance


Shift:

Day shift
Morning shift


Work Location: In person


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