NextEra Energy

Contract Support Specialist

Houston, TX

Full-time, Contract

About This Job

Requisition ID: 88269

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Position Specific Description

As a member of the Contract Administration team, the Contract Specialist will be responsible for commercial customer contract quality assurance by enforcing the organizational principles of integrity and compliance to contract review and fulfillment. Also ensures that non customer contracts are executed and stored according to operational processes. Complies with all security regulations and corporate policies. The contract specialist with assist with performing certain duties, including but not limited to:

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Ensures that all customer contracts are reviewed, approved and fulfilled according to established standards.

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Work effectively with team members to ensure best practices

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Assist with process documentation as needed

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Assist with Mail merges as needed

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Assist with reporting as needed

Preferred Experience / Knowledge / Skills:

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Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, problem solving, and results

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Willingness to show respect in the workplace and strive for excellence at all times

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Ability to prioritize time spent on particular matters by value and risk Ability to defend difficult positions and achieve balance with commercial considerations

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Ability to organize and prioritize workload; ability to multi-task and perform on deadline required

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Professional demeanor, effective communication skills, personal integrity, self-starter and the ability to work with complex issues in a confidential and fast paced work environment required

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Ability to work well within a team framework

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Proficient computer application skills including Microsoft Word, Excel and PowerPoint required

Job Overview

This job is responsible for change ownership of certain process steps to ensure customer information is updated quickly and accurately. Employees in this role researches and determines whether control reports are outdated. This position works to automate existing reporting to reduce SLAs (service level agreement) around compliance tasks.

Job Duties & Responsibilities

Under general supervision:

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Creates and maintains process documentation for all procedures within the group

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Identifies changes to existing procedures and implements across all impacted functional groups

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Provides reporting in order to facilitate resource balancing and workload management of all team tasks

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Assists with coordinating training for new hires and cross-training for existing CA team members

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Assists with SOX Compliance reporting requests, audits, and system data repairs

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Performs other job-related duties as assigned

Required Qualifications

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High School Grad / GED

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Experience: 2+ years

Preferred Qualifications

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None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Non Exempt

Employee Type: Full Time Job Category: Other Organization: Gexa Energy, LP Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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