Customer Care Representative Temporary

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Customer Care Representatives will provide efficient and courteous customer relations. They will maintain contact with residential and commercial customers through all communications media. They will handle customer inquiries and service, providing information related to, but not limited to: billing, payment processing, collections, field orders, marketing and company policy questions, etc.

This is a temporary role. Per CBA Article 1-2, a Temporary Employee shall be defined as one who is hired to perform a strictly temporary or seasonal job or to meet emergency conditions. The temporary status of any Temporary Employee shall not exceed six (6) months, except where such employee is on a seasonal job, in which case the temporary status shall be extended to cover the season for which hired.

Preferred Qualifications PREFERRED QUALIFICATIONS

Benefits Benefits

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.