Budderfly, Inc

Customer Data Specialist

LocationShelton, CT
Salary$62,400-$66,560

About This Job

We're helping businesses become more sustainable. Join us!

Budderfly is a fast-growing, private equity-backed energy management company that is helping the planet by reducing carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. By installing and managing a combination of patented technologies, equipment upgrades, and proprietary energy software solutions, we deliver energy savings with no investment required from our customers.

Recognized as one of Fast Company's Most Innovative Companies of 2025 and featured on the Inc. 5000 list of America's Fastest-Growing Companies for four consecutive years, Budderfly is driving real impact at scale.

We are an energetic, dynamic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We are seeking a motivated individual to join our Incentive Management team as a Customer Data Specialist. In this position, the successful applicant will be responsible for working directly with new accounts who have signed up for Budderfly services, reviewing and updating contracts and related documentation as well as working with our internal team on Utility Invoice management and issue resolution. This is an excellent opportunity for the right individual to join an established organization that is experiencing significant growth.


Responsibilities:

Work with customers and utilities to ensure all relevant usage data is collected to set up a customer baseline
Follow-up on open items including missing invoices and related paperwork
Work with the billing team to collect missing utility invoices for all accounts to ensure Budderfly billing accuracy
Work with onboarding and sales teams as needed to complete required supporting documentation.
Understand Budderfly program and be able to answer potential customers' questions and concerns.
Identify ways to improve processes and work with team to implement those.
Manage all tickets related to our utility data management working with utilities, data partners and our billing team.


Qualifications:

Problem solving skills is a number one priority.
Good customer service skills and the ability to work well with others a must
Proficient in MS Office, especially Excel
Ability to be flexible as we grow and change

Salary Range: $30.29 - $32.69 Hourly, $63,000 - $68,000 / annual based on factors including level of experience, skill set, qualifications, and location.

Job Location: Shelton, Connecticut (company headquarters) Hybrid


Compensation is based on factors including level of experience, skillset, qualifications, and location.


What We Offer:

Career advancement opportunities in a fast-growing, supportive company environment
Competitive pay
Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.

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