Customer Excellence Internship Associate

SUMMARY

Support the Customer Excellence department in establishing a voice of the customer program to translate customer insights into actionable business strategies. This position requires excellent customer and project management skills with an emphasis on aligning data and insights for the business.

OTHER DUTIES AND RESPONSIBILITIES + Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources. + Participate in proactive team efforts to achieve departmental and company goals. + Contribute to building a positive team spirit. + Communicate effectively with subordinates and management at all levels. + Protect confidential information by not communicating, disclosing to, or using for benefit of third parties. + Comply with all company policies and procedures. + Maintain the highest degree of honesty and integrity at all times.

KNOWLEDGE, SKILLS & EDUCATIONTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Education and/or Experience:Active student in a college or university.

- Language Skills:Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and other team members.

- Mathematical Skills:Ability to perform necessary calculations to satisfy job requirements.

- Reasoning Ability:Ability to make judgment decisions based on specifications or technical requirements.

- Computer Skills: Knowledge of database, spreadsheet, and word processing software, electronic mail, statistical software, graphics, technical diagrams, flow charts, etc.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit and talk or hear. Occasionally required to stand and walk. Occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually quiet. Hearing protection may be recommended and/or required in some areas. Mitsubishi Power Americas Inc. supports 365/24/7 service operations for internal and external customers with a mission of providing reliable and excellent customer service as needed, all team members are subject to contribute to this mission.