Customer Service Consultant

WPS, a subsidiary of WEC Energy Group, is seeking a Customer Service Consultant in our Wausau, Wisconsin location.

Pay & Benefits

Benefits Include

Job Summary

The Customer Service Consultant acts as a primary point of contact for customers by proactively and reactively responding to the service needs of residential and small commercial gas and electric customers. This position is responsible for maximizing business opportunities with customers. This individual needs to consistently meet and exceed customer expectations in each customer contact.

Job Responsibilities

Develop and Maintain Customer Relationships

Work Management

Maintain Quality Service

Minimum Qualifications

Preferred Qualifications

End Date: 03/21/2025

Minimum Posting Range: $35.46

Maximum Posting Range: $41.59

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at

Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.