Customer Service Rep (CSR)

Compensation

+ Bonus and incentive pay + Paid time off + Company paid health insurance + 401k with a company match + 5-day work week

The Big Task

You will promote customer satisfaction by converting incoming/outgoing customer calls into booked service appointments.

Key Sub Tasks

+ Participate in training so that you grow and develop as a professional. + Maintain and update our customer database with complete and accurate information. + Maintain communication with dispatch and your manager. + Ability to multi-task. + All other duties assigned.

Desired Skills and Experience

Who We Are

“For fast relief call Keefe!” Keefe’s Air Conditioning and Heating started with a single van and a commitment to quality service right here in New Orleans. Today, we are a trusted leader in HVAC installation and service across the metro New Orleans, Metairie, Kenner, Slidell, and Northshore areas.

At Keefe’s, we take pride in our strong team culture and dedication to customer satisfaction. We invest in ongoing training and development, ensuring our employees have the tools and support needed to succeed. Many come to Keefe’s looking for a job—they stay because they find a career with a company that values their hard work and commitment to excellence.

EOE