Customer Service Representative

Benefits:* Competitive Compensation

What does a Customer Service Representative do?

Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The typical work schedule is determined by our management team and can vary throughout the year. This is a full time position.

Work may include, but not be limited to:* Communicating with and assisting our customers via the phone and in person

What does it take to be a Customer Service Representative? Required:* High school diploma or equivalency diploma

Preferred:* Prior customer service and/or call center experience

Applications will be accepted until March 21, 2025.

All incumbents start at the same pay rate per the collective bargaining agreement.

Pay Rate: $30.03 to $35.72 / hour

Follow the directions to submit an application and upload your resume for the desired position.

Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, ethnicity, arrest or conviction record, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, citizenship, genetic information, familial status, marital status, pregnancy-related condition, domestic violence victim status, veteran or military status, or any other characteristic protected by federal, state or local laws. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR