Carrrera Consulting Group

Customer Support Specialist

LocationDallas, TX
Job TypeFull-time
Salary$37,440-$47,840

About This Job

Global battery manufacturing company immediately hiring B2B Customer Support Representative / Account Manager. Our Customer Support Representative will be the vital link between our company and our valued customers. This role offers excellent growth opportunities for someone who excels at handling multiple priorities while maintaining strong attention to detail. If you're passionate about delivering exceptional customer service and thrive in a fast-paced environment where every day brings new challenges, we want to talk to you!


Key Responsibilities

Process and manage customer orders from receipt through delivery
Coordinate with shipping departments to ensure timely product delivery
Communicate proactively with customers regarding order status, delays, and updates
Process invoices and work closely with accounting department
Respond promptly to customer inquiries and resolve issues efficiently
Track shipments and manage delivery schedules
Maintain accurate customer records and order documentation
Collaborate with internal teams to ensure customer satisfaction
Monitor and update order status in real-time
Manage multiple priorities while maintaining attention to detail


Required Qualifications

1 year of business to business Customer Service preferred
AA Degree highly preferred and can be accepted in lieu of experience
Excellent communication skills, both written and verbal
Strong organizational abilities and attention to detail
Ability to manage multiple deadlines and priorities effectively
Proficiency in Microsoft Office Suite
Experience with order processing systems (preferred)
Customer service experience (preferred)


Desired Skills

Problem-solving abilities
B2B experience highly desired
Time management skills
Team player mentality
Ability to work independently
Strong work ethic
Professional phone etiquette
Basic math skills

Ready to grow in your career? If you are detail-oriented, organized, and thrive in a fast-paced environment, we want to hear from you! Submit your resume for immediate consideration.


Job Type: Full-time


Pay: $18.00 - $23.00 per hour


Expected hours: 40 per week


Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance


Shift:


Day shift


Education:


Associate (Preferred)


Experience:

Business to Business Customer Support/Account Management: 1 year (Preferred)


Ability to Commute:

Dallas, TX 75238 (Required)


Work Location: In person

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