Heatable

Delivery Driver Trainee

LocationManchester, NH
Job TypeFull-time

About This Job

Are you looking to grow with a great company? Heatable is looking to fill a Full-time Driver Trainee position!

We are offering a career path for interested Driver Trainees to attend company paid training and obtain a CDL w/Hazmat endorsement.

Heatable is changing the Heating Oil industry. We’ve developed a sleek, user-friendly smartphone app and website, allowing customers to place an order with just a few clicks (or taps) from anywhere, anytime. To shake things up ever further, we’ve integrated cutting-edge technology into our delivery system, making the delivery process faster and more efficient than ever. Combined with our unparalleled commitment to customer satisfaction, and it’s a no-brainer why customers are making the switch to Heatable.

Every time we interact with our customers, Heatable is committed to providing a one-of-a-kind, got-to-tell my neighbor’s customer experience. To quote one of the many customer reviews we have received, Heatable provides:

“Excellent customer service like you just don’t get in the world today.”

Embracing and living by this commitment to one-of-a-kind customer service is a key aspect of the of the Delivery Driver role. Key responsibilities include safely, efficiently, and courteously delivering heating oil to our AWESOME customers. The responsibilities of this position will be carried out with particular attention to representing Heatable’s brand, maintaining customer property, and contributing to a safe, efficient and exciting working environment.


Essential Functions:

Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair.
Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy.
Follows all established delivery standards with emphasis on customer service, efficiency and productivity.
Attends and takes an active role in delivery driver meetings.
Effectively communicates with Heatable dispatchers. Proactively reports any customer concerns encountered or other problems encountered.
Maintains a neat personal appearance including a clean uniform.
Attains a thorough understanding and becomes a proficient user of the Raven tablet device.
Promotes good customer relations by professionally interacting with all customers and by respecting customer property.
In accordance with Heatable policies, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards.
Primes furnaces for customers who are out of heating oil.
Embraces growth opportunities that involve cross-training or supporting other departments/Dead River markets as needed.

Customer Experience:

Outside of safety, there is nothing more important to Heatable than wowing customers. Heatable's future depends on it. Delivers a wow customer experience by doing their part to ensure speedy deliveries, being friendly and kind to customers, maintaining a clean truck and uniform. Proactively finds ways to go above and beyond and surprise our customers with Heatable's overall awesomeness so they recommend Heatable to friends and family and on social media.

Other Tasks:

1. Performs other work-related duties as assigned.

Education:

A high school diploma or equivalent is preferred.

Experience:

Delivery drivers must be at least 21 years of age.

Certification and Testing:

Driver Trainees must willing and able to successfully complete Driver training and obtain a Class B Commercial Drivers License with hazardous materials endorsement.

Apprentice oil burner license is required for oil delivery drivers who prime furnaces in the state of Maine

All delivery drivers must be able to pass a D.O.T. physical.

All delivery drivers are subject to pre-employment and random drug testing.


Licenses & Certifications


Preferred

CDL B Commercial Driver

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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