Desktop Support Technician

At LCRA, we are looking for a Desktop Support Technician to support our employees computer needs. As a part of LCRA’s Digital Services team, your expertise will help support an organization that strives to enhance the quality of life of the Texans we serve. At an intermediate level, you will provide second- and third-tier technical computer support, such as configuration, installation and fixing computer hardware and software. Provide support to IT users for all aspects of end-user computing and desktop-based software. Provide back up support for audio/visual support, located in Austin LCRA service area. Participate in the testing and evaluation of new systems and applications. Support mobile work force. Document solutions to problems and develop end-user guidelines. This position requires knowledge and experience in understanding an enterprise environment but is still building higher-level knowledge and skills. Receives a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.

You Will Be Trusted To

This general description only includes some job requirements and does not imply that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow or perform other job-related duties as requested by supervisor or management.

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And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org . Reasonable accommodations will be determined on a case-by-case basis.