Greens Bayou Pipe Mill

Director Of Quality

Houston, TX

Full-time

About This Job

SSC Director of Quality

Location: Houston, TX

Reports To: General Manager

Position Overview:

The Director of Quality will be responsible for developing, implementing, and maintaining North Shore Steel: Steel Service Center’s quality management system (QMS) to drive continuous improvement and operational excellence. This leadership role requires a strategic thinker who can collaborate with cross-functional teams to enhance product quality, improve processes, and uphold compliance with regulatory and industry standards.

Key Responsibilities:

•

Develop and oversee the company’s Quality Management System (QMS) to ensure adherence to ISO 9001:2015 and other relevant standards.

•

Lead quality control and assurance efforts, including inspections, testing, and audits to ensure product compliance with customer specifications.

•

Establish and monitor key performance indicators (KPIs) for quality metrics, reporting findings and driving corrective actions.

•

Collaborate with operations, commercial, and supply chain teams to improve manufacturing and processing quality.

•

Implement continuous improvement initiatives using Lean, Six Sigma, and other process optimization methodologies.

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Manage customer complaints and root cause analysis investigations to resolve quality issues and prevent recurrence.

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Ensure compliance with all relevant safety, environmental, and regulatory requirements.

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Lead and develop a high-performing quality team, fostering a culture of accountability and excellence.

•

Partner with vendors and suppliers to establish and maintain high-quality material standards and supplier audits.

•

Represent North Shore Steel in customer and industry audits, ensuring successful certification and compliance outcomes.

Qualifications & Skills:

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Bachelor’s degree in Engineering, Quality Management, or related field; advanced degree preferred.

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Minimum 10+ years of experience in a quality leadership role within the steel, manufacturing, or metal processing industry.

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Strong knowledge of ISO 9001:2015, ASTM, AWS, ASME standards and industry best practices.

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Experience with Lean Manufacturing, Six Sigma, and process improvement methodologies (Green Belt or Black Belt preferred).

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Proven ability to lead and mentor teams, fostering a culture of continuous improvement.

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Exceptional problem-solving skills with experience in root cause analysis (RCA) and corrective action processes.

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Strong communication and interpersonal skills, with the ability to interact with customers, suppliers, and regulatory bodies.

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Proficiency in data analysis, quality management software, and ERP systems.

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