Mainspring Energy

Field Service Operations Supervisor (Vineland, NJ)

LocationVineland, NJ

About This Job


Company Overview

Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions.

Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.


Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.

We are looking to build relationships with people who share our values:

Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.

Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.

Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.


More information can be found at www.mainspringenergy.com


Job Overview

As a Field Service Operations Supervisor at Mainspring Energy, you will serve as a leader to deliver on customer availability to our growing fleet by maintaining our exciting and unique product. You will build and supervise a cohesive group of technicians and subcontractors through positive engagement of your coworkers. You will ensure that we maintain fleet uptime, plan and execute efficient service schedules and provide rapid response to reactive services.

You will be heavily involved in day-to-day operations and coordination tasks that enable the O&M Division within MSE to function effectively and efficiently and you will be hands-on in delivering on the field service schedule and execution through teamwork.


Responsibilities

Setting and achieving daily/weekly/monthly Field Service team deliverables to meet schedule demand
Monitor key process indicators to resolve issues before they impact O&M goals
Work hand-in-hand with Field Service team members to coordinate and optimize field service workflow
Provide direction and leadership to Field Service technicians
Identify opportunities and drive solutions to improve efficiency
Actively pursue the resources needed to ensure your team’s success
Work collaboratively with Field Service Manager to balance resources and achieve O&M goals
Above all, ensure a safe work environment is maintained at all times through active monitoring and through constant solicitation of continuous improvement ideas
Supplement technician team by executing field service work as necessary


Qualifications

Successful candidates will have at least 3 years supervisory experience in a Field Service, or R&D / manufacturing environment or demonstrated equivalent
Experience in setting up field service or manufacturing processes, supporting R&D, as well as identifying and monitoring key process indicators
Working knowledge and experience in applying Lean manufacturing concepts and tools
Minimum High School Diploma; Bachelor’s Degree in a technical, engineering or relevant field is preferred
Must be an effective communicator with solid collaboration and interpersonal skills and proven success working cross functionally at all levels
Comfortable using Google or Microsoft documents and spreadsheets or equivalent.

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.

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