Field Service Representative

Field Service Representative (FSR)

Job Description

KTI Utility Services Inc. is excited to announce a new Field Service Representative position. If you consider yourself to be an independent worker, with a great attitude, that enjoys interacting with customers and working outside, then this job is for you!

The position requires a strong mechanical aptitude, construction type experience and a good understanding of working with hand tools. Your primary role will entail installing gas meters at residential and commercial customers.

What would your day look like as a Field Service Representative?

· Install gas meters at residential and commercial customer addresses

· Ensure compliance with installation procedures

· Conduct testing of the meter

· Follow safety procedures and standards for safe and accurate installations

· Document installation completion through handheld device

· Complete required documentation and report to the Supervisor

· Communicate with customers regarding the installation process

· Follow up with customer regarding any concerns of the installation process

Qualifications:

· Construction/Trades/Labour: Minimum of 1-year experience

· High school diploma or GED

· Familiarity with hand tools

· Mechanical aptitude

· Previous experience installing gas meters, plumbing, or a related field is an asset

· Excellent customer service, communication, interpersonal and organizational skills

· Strong troubleshooting skills

· Comfortable using electronic handheld devices for work order input

· Must be able to work independently and in a team environment

· Excellent organizational and time-management abilities

· Ability to lift and carry tools and equipment up to 50 lbs

· Must be able to work most of the day on your feet, lifting, bending, working outside

· Able to work outside in both cold and hot weather

What’s in it for you?

· Full-time employment, with EI and CPP deductions

· Compensation: $27.32 per hour plus Piece Rate Bonuses once exceeding hourly wage

· Location: Hiring for Pitt Meadows and Kelowna locations

· Contract Length: 36 months

· Paid vacations

· Extensive training provided

· Opportunities for advancement within KUS and the potential for paid travel to work on projects across Canada

KTI Utility Services Inc. is an equal opportunity employer that thrives on a diverse, barrier-free, and inclusive environment welcoming application from all.

As part of our recruitment process, we employ artificial intelligence to evaluate applicants for this role. All candidates are assessed fairly based on their qualifications and relevant skills.

Job Types: Full-time, Fixed term contract

Contract length: 36 months

Pay: $27.00-$35.00 per hour

Expected hours: 40 per week

Schedule:

Application question(s):

Experience:

Licence/Certification:

•

Drivers Licence (preferred)

Work Location: On the road

Expected start date: 2025-04-07