Irving Oil

Food Service Associate

LocationPembroke, MA
Job TypePart-time

About This Job

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experiences. Your success looks like supporting team members and customers during every interaction.


What We Offer:

Competitive Compensation – Including a company matched 401k and a Sign-On Bonus
Paid Vacation
Wellness Support – With 24/7 access to our Employee & Family Assistance Program


Your Responsibilities:

Promote, work, and act in a manner consistent with the brand and The Irving customer experience standards
Greeting customers including answering phones, providing clients with the highest level of customer service, demonstrated through a courteous demeanor, and outstanding service
Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
Prepare and serve a variety of food and beverages and package take-outs if needed.
Clean, sanitize, and maintain food preparation and serving areas, equipment, utensils, dishes, and work surfaces to ensure safe and sanitary food-handling practices
Ensure food is stored and cooked at the correct temperature by regulating the temperature of ovens, refrigeration, and other kitchen equipment.
Ensure freshness of food and ingredients by checking for quality, keeping track of old and added items, and rotating stock
Handle, store, and rotate all food products and supplies according to The Irving policies and procedures
Wash, mix, peel and/or cut various foods to prepare for cooking or serving.


Your Skills:

Basic math skills
Attention to detail
Customer service


Your Experience:

2 years in a customer service role
G.E.D or equivalent


Your Skills:

Basic math skills
Attention to detail
Customer service


Your Experience:

2 years in a customer service role
G.E.D or equivalent

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.


Job Requirements - Work Experience


Customer Service


Job Requirements - Education


Diploma/High School Equivalent

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