Super Team Services

General Manager

LocationHollywood, MD
Job TypeFull-time
Salary$55,000-$85,000

About This Job


Job Summary

The Service Manager will drive sales and excellence in service, overseeing operations, schedules, hiring, and recruiting for our home inspection, environmental service, and pest control divisions. You will ensure goals and objectives are achieved while promoting and upholding our Super Culture.


Supervisory Responsibilities

Promote and uphold the Super Culture.
Hire and train new employees.
Organize and oversee the schedules and work of assigned staff.
Conduct performance evaluations that are timely and constructive.
Handle discipline and termination of employees as needed and in accordance with company policy.
Drive results for every All In One division.


Duties/Responsibilities

Plan and organize daily activities related to production and operations.
Measure productivity by analyzing performance data, financial data, and activity reports.
Coordinate with other support departments such as human resources, finance, and logistics to ensure successful production operations.
Oversee Field Services, Office Operations, and work closely with the Growth department.
Determine labor needs to meet production goals.
Handle and resolve customer complaints
Assist with budget preparation for the operations unit.
Coordinate with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
Assist with, or prepare and update, the organization’s operations manual and policies.
Perform other related duties as required.


Required Skills/Abilities

Excellent managerial and supervisory skills.
Extensive knowledge of operations and service company management.
Ability to interpret financial data as needed to set goals.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite


Education and Experience

Bachelor’s degree in business management, Business Administration, or related field preferred.
Five years of related experience required specifically in the home inspection industry, home services industry or environmental services industry
Knowledge of Real Estate Industry and Service Industry Management.


Compensation and Benefits

$55,000-$60,000 annually (With opportunity to earn a percentage of the company’s revenue).
Quarterly Bonus based on achieving and maintaining a profit margin of 20% or greater.
Medical, Dental, and Vision Insurance.
401(k).
Life Insurance.


Job Type: Full-time


Pay: $55,000.00 - $85,000.00 per year


Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance


Schedule:

8 hour shift
Monday to Friday


Work Location: In person

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