IT OPERATIONS MANAGER

Job Title:

IT OPERATIONS MANAGER

Job Code:

SES402

At Shell Energy Solutions, we believe there’s a better way to power your business and home.

Aligned with Shell’s ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also have set out to deliver the very best experience to our customers across all our channels.

Shell Energy Solutions' mission is to deliver cleaner energy solutions for a brighter tomorrow by guiding customers toward a better energy future, enabling customer choice, and providing market-leading energy solutions.

Going above and beyond for our customers is what we’re all about and we have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead, and we need to keep moving forward. Are you ready to help us get there?

WHERE YOU FIT IN

We are looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company. The IT Operations Manager is in a leadership role and oversees IT infrastructure, service delivery, operational excellence, and risk management alignment. The role ensures that IT systems are highly reliable, cost-effective, secure, and aligned with business growth objectives. They will lead daily IT operations, manage vendor relationships, mature operations processes, and work closely with the Information Risk Management team to address cybersecurity, compliance, and risk mitigation. The position is critical to stabilizing and scaling IT operations while enabling innovation and ensuring the organization maintains a strong security and regulatory posture. Additionally, the IT Operations Manager will be accountable for managing IT Operational budgets and optimizing spending while ensuring the right investment decisions are made to support strategic initiatives.

Reporting to the Sr. Director, IT, the role requires a self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.

JOB DUTIES & RESPONSIBILITIES

ESSENTIAL SKILLS AND EXPERIENCE

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Location and work SCHEDULE

BENEFITS OF WORKING WITH Shell ENERGY

SHELL ENERGY VALUES

Shell Energy Solutions is a company with shared values. Honesty, integrity, and respect aren't simply a strapline; they are part of everything we do. What's more, Shell Energy Solutions is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you’ll belong to a world where you are proud of your achievements and propel your career with global opportunities. We care deeply about fostering a truly diverse workplace.