IT Project Manager

Work with SMEs to build and validate business scenarios

Manage one or more IT Apps and Infrastructure projects

Lead and facilitate meetings and discussions to elicit business requirements to define and deliver system solutions.

Proactively manage Stakeholder engagement to ensure buy in and support of Project

Articulate the problem statement and openly bring up challenges, roadblocks and impediments; Negotiate, influence and drive solutions with team members for tactical and strategic enterprise business capabilities

Provide flexible and collaborative work approach to solve complex problems meeting customer specific requirements

Ensure solutions are following company policies and procedures or direct impact on the re-design of existing policies and procedures

Establish and oversee effective issue resolution, change control, and risk management processes

Create and maintain comprehensive project plan

Manage compilation of schedule, status, and metric updates at project and team levels, Report appropriately to all levels of governance

Gather requirements from business users, IT professionals, etc.

Synthesize business requirements across functional departments

Work interactively across Business and IT teams to support development of business solutions

Coordinate integration activities with external applications

Manage cross functional testing impacting multiple groups and applications

Help support the IT Admins by prioritizing and assigning the tickets for faster resolution

Assist in coordination of Security Configuration and UAT (User Acceptance Testing).

Perform risk management to minimize project risks

Perform other related duties as assigned

Work with external vendors as needed

High School diploma or GED equivalent is required.

Bachelor's Degree in appropriate field of study or equivalent work experience

Proven working experience in project management

Overseeing the conception, planning, execution, and delivery of IT projects that can range from infrastructure upgrades to digital transformations.

Excellent written and verbal communication skills

Managing client expectations

Solid organizational skills including attention to detail and multitasking skills

Strong working knowledge of Microsoft Office

Project Management Professional (PMP) or SCRUM certification is a plus

Verbal Communication

Collaboration

Problem Solving

Project Management

Process Improvement

IT Infrastructure Management Experience (Preferred)

AX 2012 and D365 Experience (Preferred)

While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to stand, walk, sit, and use hands to handle files, computers, and phones; reach with hands and arms; stoop, and kneel.

Frequent and regular repetitive movements are required using the wrists, hands, and/or fingers. The employee will occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.