Coterra Energy

IT Support Specialist - Midland, Texas

LocationMidland, TX
Job TypeFull-time

About This Job

Coterra is hiring a IT Support Specialist in Midland, Texas


JOB SUMMARY

As an IT Support Specialist at Coterra, you will be responsible for providing regional technical support related to hardware and software incidents and service requests through direct interaction with end users and personalized customer service. You will troubleshoot, resolve issues, and conduct preventative maintenance for a variety of complex oil and gas specific applications, communications hardware, network equipment, computers and other hardware. Through collaboration with remote team members, the IT Support Specialist will address end user IT related issues and support efficient operations at Coterra. This position reports to the Manager of IT support and will be located on site at our Midland, Texas office.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide technical support related to hardware and software incidents and service requests.
Install, configure, and maintain desktop computers, laptops, printers, and related software programs.
Apply advanced troubleshooting techniques to resolve incidents for a variety of complex applications and hardware equipment.
Perform equipment installation and upgrades for existing and new hardware/software.
Address end user desktop computer issues through direct customer interaction and personalized service.
Provide on-site communications support to Control Room(s), Production facilities, Drilling and Completion Rigs.
Network admin support, IP range management ,Wireless communications management
Document actions and resolutions for all service requests using the ticket management system.
Strong troubleshooting skills and repair experience in the following specific areas:

+ Dell Optiplex, Precision and Latitude + Complex oil and gas applications, including seismic processing (Kingdom SMT), mapping programs (Petra), and other engineering applications (Aries) + Plotters, Printers, and Multi-Function Printers (Fax, Copy, E-mail, Print) + Global Protect and VPN connections + Wired/wireless network connectivity issues + Windows operating systems + Microsoft 365 Products + TCP/IP and Desktop troubleshooting skills


SKILLS AND EXPERIENCE

Ability to support end users, such as engineers, geophysicists and geologists, who are located both locally and remotely via phone, RDP, and face-to-face interactions.
Demonstrate a solid understanding of computer desktops, laptops, software, networking, and other IT systems.
Ability to work and collaborate with team members across office locations.
Excellent verbal and written communication skills.
Ability to work during off-hours as needed.
Some travel required to PBU and MBU sites and field office locations.
Knowledge of Active Directory Users and Computers in a Windows Server environment for creating user accounts and resetting passwords.
Ability to troubleshoot mobile wireless devices such as iPhone and Android.
Experience with Microsoft SCCM, Video Conferencing, and Soft-phone Telephone systems.


EDUCATIONAL REQUIRMENTS

High School or Equivalent, Bachelors degree in a computer related field preferred. Equivalent relevant experience will be considered in lieu of a degree


YEARS OF EXPERIENCE

Minimum of three (3) years of experience in a similar IT support role


TRAVEL REQUIREMENTS

25%+ Some regional travel will be required


ABOUT COTERRA ENERGY

Coterra Energy Inc. was formed in October 2021 as the result of a merger between Cabot Oil & Gas Corporation and Cimarex Energy. By merging, the two legacy companies have created one entity full of talented people with decades of experience in the energy industry. Our team is passionate about delivering reliable energy to all and achieving environmental excellence while doing so. We embrace innovation and technology and encourage an atmosphere of open dialogue between employees and leadership.


EEO-1 STATEMENT

Coterra Energy Inc. is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


Similar Jobs

Trending Jobs

company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
about 1 month ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
about 1 month ago
company-logo

LCL66 Apprentice Lineman Distribution

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
about 1 month ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
about 1 month ago
company-logo

EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Mesa, AZ
about 1 month ago
WO

Field Service Technician

Westar Oilfield Rentals Inc
Job TypeFull-time
 
Fort St. John, BC
26 days ago
company-logo

Manager, IT - BMO

Constellation
Job Typefull_time
 
Kennett Square, PA
26 days ago
company-logo

Inventory Materials Specialist

HF Sinclair
Job Typefull_time
 
Artesia, NM
12 days ago
company-logo

Heavy Truck Driver

Halliburton
Job TypeFull-time
 
Bossier City, LA
about 1 month ago
LE

Préposé(e) à l'entretien ménager

Les Entretiens Uni-Net Inc.
Job TypePart-time
 
Montréal, QC
about 1 month ago
company-logo

HVAC Sales Comfort Advisor

Quality Degree, Inc.
Job TypeFull-time
Salary
$64924 - $200000
Royersford, PA
about 1 month ago
company-logo

Quality Plus Store Associate

Quality Oil Company LLC
Job TypePart-time, Full-time
 
Halifax, VA
about 1 month ago
company-logo

Quality Inspector

ACCIONA
Job Typefull_time
 
British Columbia, Canada
26 days ago
company-logo

Accounts Payable Clerk

Drax
Job TypeFull-time
 
Monroe, LA
about 1 month ago
AW

Water Well Driller

Able Well Drilling
Job TypeFull-time
Salary
$45760 - $83200
Bowling Green, OH
about 1 month ago
company-logo

Electrician (Residential Solar)

Freedom Forever
Job TypeFull-time
 
Tucson, AZ
about 1 month ago
S

Electrical Lineman

Smarthire
Job TypeFull-time
Salary
$62400 - $72800
Austin, TX
about 1 month ago
company-logo

NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Gilbert, AZ
about 1 month ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.