IT Technician

Key Responsibilities

+ Provide technical support and troubleshooting for internal staff on hardware, software, and network issues. + Ensure system performance is optimized and monitor systems for potential issues. + Manage user accounts, permissions, and security settings via Active Directory (AD).

+ Manage user licenses, email configurations, and troubleshooting Office 365 applications. + Assist in configuring and deploying Office 365 apps to internal users.

+ Test and verify backup and recovery procedures to ensure business continuity.

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Patch Management

+ Utilize automated patch management tools to streamline update processes.

+ Administer Microsoft Entra ID, VPNs, and site-to-site connectivity. + Monitor the health and performance of cloud-based systems and troubleshoot cloud infrastructure issues.

+ Assist with the configuration and maintenance of Meraki and Fortinet hardware for secure, high-performance network operations.

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Documentation & Reporting

+ Generate and present regular reports on system performance, patch compliance, backup status, and security measures.

+ Collaborate with other IT team members to enhance system reliability and troubleshoot issues.

Required Qualifications

Preferred Qualifications

About Lamb-Star Engineering

At Lamb-Star Engineering, we don’t just design infrastructure - we shape the future of transportation. Since 2005, we’ve tackled the most complex engineering challenges, delivering innovative solutions that move communities forward. Our team thrives on pushing boundaries, thinking creatively, and making an impact that lasts.

Here, your career isn’t just a job - it’s a journey. We believe in challenging work that fuels your passion and a work environment that supports your life beyond the office. Our "Experience Life/Work Balance" philosophy means you can do career-defining work and still make the little league game, enjoy long weekends, and pursue your passions.

We’re growing fast and looking for talented, driven professionals who want to be part of something bigger. If you’re ready to innovate, collaborate, and make a real difference, let’s build the future together.

Benefits:

Comprehensive Benefits: Lamb-Star offers a range of benefits, including medical, dental, and vision coverage. These, along with others, are selected to support employees' health and well-being.

Life-Work Balance: Lamb-Star has a flexible time off policy and encourages our employees to have a life outside of work. We value your well-being and recognize the importance of maintaining a healthy life-work balance.

401(k) Plan and Profit-Sharing: Lamb-Star provides a 401(k) plan with employer-match contributions and generous profit-sharing at all levels. We are committed to helping our employees plan for their financial future and share in the company's success.

Tuition Reimbursement:We encourage continuous learning and growth by offering tuition reimbursement.

Inclusive Work Environment: Lamb-Star promotes an inclusive work environment where employees at all levels, from interns to department heads, work together as one team. We pride ourselves on having a collaborative and supportive workplace culture.

Community Involvement: We give back to our communities through the Lamb-Star Foundation, which provides opportunities to assist programs and people in need. We are committed to social responsibility and engagement in our communities and want to make a positive impact beyond Lamb-Star.