Bermex, Inc.

Line Locator Supervisor

LocationRochester, NY
Job TypeFull-time
Salary$75,000

About This Job

Bermex.

Please apply at: https://acrt.wd1.myworkdayjobs.com/en-US/ACRT_Careers/job/Line-Locator-Supervisor-Rochester-NY_R7699/apply?source=BetterTeam.

About the Role:

The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system.

Salary Disclaimer: For those residing in New York, the salary for this position is $75,000/year.


What You’ll Do:

Supervision and Leadership:

+ Supervise and provide guidance to a team of line locator technicians. + Conduct performance evaluations, provide training, and foster professional development within the team.
Installation and Maintenance:
+ Oversee the daily ticket schedule and monitor safety, work quality and completion. + Ensure equipment is in good working condition. + Troubleshoot and resolve technical issues. + Routinely audit field employees.
Safety and Compliance:
+ Maintain and monitor employee Operator Qualifications (OQ’s). + Ensure all work is performed in compliance with safety regulations and company policies. + Conduct safety inspections and audits to identify potential hazards and implement corrective actions. + Stay updated on industry standards and regulatory requirements related to line locating practices.
Record Keeping and Reporting:
+ Maintain accurate records of completed work orders and pictures. + Prepare and submit regular reports on team activities, performance, and any incidents or issues encountered. + Utilize computerized systems to track work orders, inventory, and other relevant data.
Customer Service:
+ Address customer inquiries and complaints related to locate work orders. + Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly. + Provide technical support and guidance to customers as needed.
Inventory Management:
+ Manage inventory of locating devices, tools, and parts to ensure adequate supply for ongoing operations. + Coordinate with procurement to order necessary equipment and materials.

Implement inventory control procedures to minimize waste and loss.


About You:


Must Haves:

High school diploma or equivalent.

Must be 21 years of age or older.
Minimum of 3 years of experience in damage prevention, line locating, or a related field.
Proven experience in a supervisory or leadership role.
Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.

Ability to work independently and make sound decisions under pressure.


Nice to Haves:

Advanced technical training or certification in line locating.

Additional experience in utility services or related fields.


Your Skills:

Must have a valid driver’s license.

Ability to multi-task and work independently as well as in a team.
Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.
Adequate time management skills to finish daily locate tasks in a timely manner.
Excellent communication skills, comfortable interacting with management and customers.
Ability to interact with unhappy or negative customers in a professional manner.
Excellent attention to detail for problem solving.
Ability to lift and carry heavy equipment and materials.
Willingness to work in various weather conditions and environments.

This role would not be a good fit if:

You don’t enjoy working independently.
Do not enjoy working in outdoor conditions.
Do not enjoy walking long distances.
Are not flexible and do not enjoy adapting to your current work schedule or routine.

Do not have adequate planning and time management skills to finish a day’s work in a timely manner.


Working Conditions:

Primarily office work for administrative tasks and meetings.

Occasional outdoor work with exposure to various weather conditions.


Salary and Benefits:

Starting pay of $75,000.00 per year, Depending on experience and qualifications.

Competitive salary based on experience.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Opportunities for professional development and advancement.


Drug/Alcohol Testing:

Drug/alcohol testing is required per non-regulatory requirements for employees working with water, gas, and electric meters.

Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters.


Benefits:


Health and Safety:

Group health plans including medical/prescription, dental, vision and a variety of other coverage options.
Company paid group life insurance, accidental death & dismemberment insurance, short and long-term disability.
Flexible Spending Accounts or an option for a Health Saving Account with company match.

Company paid Employee Assistance Program (EAP) for all employees and eligible family members.


Retirement:

Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost.

Roth or Traditional 401(k) Retirement plan with company match.

PTO Plans: After 90 completed days of service for full-time employees:

Paid Vacation.

Paid Holidays.
Paid Wedding Day.
Veterans Day paid time off for our veterans.

Paid Sick Time (New York based positions ONLY).


Perks/Allowances:

Company vehicle (for all driver-based positions).

Gas card for company vehicle (if applicable).
Company provided cell phone or mobile allowance (if applicable).
Boot allowance from approved vendors.

Daily per diem for travel-based positions.

Where We Work:

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About Bermex:

At Bermex, we put safety first. Always.Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve.We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. This focus on independence is a key tenant of our culture.Our culture is unique, not only in our industry, but around the world. We provide trust and support to our team unparalleled in other companies. Our roots run deep as company, and we’ve created our success by relying on our people. Over the last three decades we’ve grown exponentially, and we’ve created a culture that rewards our employees with the opportunity to grow personally and in their careers.We have an employee stock ownership plan (ESOP) for eligible employees. This means that your role here is not just a job, it’s an investment into your future. It means that, along with your team members, you’ll have a hand in our ongoing growth and success. With nearly 30 years of service and exceptional growth, exciting things continue to happen at Bermex.Because our culture is built around people, we’ve made the growth and development of our team one of the four pillars of our success. These four pillars are baked into everything we do at Bermex:PeoplePeople are our greatest resource. We excel in mobilizing the best people effectively in any service area, providing exceptional service no matter where and when duty calls.ProcessNo matter the task at hand, we know how to tackle it. We’re experts in defining the parameters of success and executing on them. We do it all with safety—of our employees and our communities—driving every action we take.DedicationWe believe in long-term solutions and will help develop detailed road maps for continued success. We’ll assist in developing strategy for as long as you need it.EducationWe’re the experts—and we’re proud to extend that expertise to those who seek it. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.If you excel in a culture that values independence and growth, then we encourage you to join our team at Bermex. See our open vegetation management jobs or see all the career paths we have available to you.

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