Title: Manager - Conservation & Load Mgmt (Finance & Regulatory Reporting )
The base salary range for this position is dependent upon experience and location, ranging from $103,939 to $129,924
Position Summary
Responsible for supervising the Finance and Reporting group within the Delivery of Conservation & Load Management ("CLM") Programs and Products team Optimize the delivery of CLM products, programs, and services to exceed goals, and maximize customer and shareholder value. Manages the day-to-day operation of the assigned CLM team which may include budgeting, regulatory approvals, technical and engineering support, project management, program performance and metrics.
Position Description
•Provide leadership and guidance to the assigned CLM team. Responsibilities include coordination of work efforts, accountability for performance targets for the group and supervision. Collaborate with functional business groups to understand and define business requirements, identifying solutions and coordinating the implementation of the solution.
•Position may be responsible for these functions for every individual Operating Company at an Avangrid Networks level.
•Position reports to and will be accountable to the Senior Manager of Delivery of CLM Programs and Products.
•Coordinate and provide effective identification, communication, prioritization, justification and documentation in the resolution of issues and projects, within the end-to-end sales process incorporating functions within Customer Service, Engineering, Operations, IT, Legal, and other internal and external Strategic Business Partners.
Key Responsibilities
•Manage and provide guidance to assigned functional group within the CLM Delivery team to maximize delivery effectiveness for the benefit of customers and shareholders.
•Establish, maintain and leverage high level relationships with outside parties who influence CLM programs and services. (NY PSC Staff, NYSERDA)
•Administer agreements with vendors, contractors and trade allies as needed to support CLM and technical service areas.
•Work closely with Customer Communications to develop appropriate CLM marketing to improve delivery and success of product and service offerings.
•Provide supervision, coaching, counseling and performance feedback to team members. Handle routine personnel issues. Contribute to establishing and maintaining a work environment that is customer-focused, recognizes achievement, rewards high performance, and promotes opportunity.
•Support and initiate training efforts to help strengthen employees’ skills and knowledge to help advance their careers, strengthen the organization and contribute to Avangrid’s goal attainment.
•Identify and implement streamlining and improvements to achieve maximum results. Monitor results and direct appropriate modifications in process design and procedures to keep goals on target.
Additional Responsibilities
•Assist senior manager to define, measure and improve Customer satisfaction levels through CLM product offerings.
•Implement strategies to promote CLM program offerings through trade shows, community activities and events and personal contacts. Maintain familiarity with other processes to identify products and services that enhance cross-selling opportunities.
•Ensure that all activities and processes are in compliance with Sarbanes Oxley, Avangrid's business code of conduct, Rules of Employment and all other pertinent company policies.
•Assist in the establishment of resource requirements, implementation of technology, goals, objectives required to promote a clear direction and improve efficiency / reliability of processes.
•Collaborate with regulators, and other internal stakeholders to implement system changes to meet compliance initiatives and changing customer and market expectations. Support and advocate on behalf of the Company through testimony and discovery processes.
Required Qualifications (Education, Years of or Specific Types of Experience, Required Computer Skills, Etc.)
•Bachelor’s Degree in Business, Engineering, Economics, Finance, Accounting or a related field with a minimum of 8 years relevant experience preferred.
•Associates Degree with a minimum of 10 years relevant experience required.
•Proficient in Microsoft Excel, Word, and Power Point applications is required
Preferred Qualifications (Certifications, Specific Types of Experience, Industry Experience, Desired Computer Skills, Etc.)
•Experience with Salesforce, SAP CRM, and/or other sales tracking Systems.
•Experience with Customer Service business processes.
•Experience directing or managing a large group of employees
•Proficient in Microsoft Excel, Word, and Power Point applications Additional Success
•The position requires leadership skills, analytical thought processes and the ability to work well with other groups within Customer Service, Gas Operations, Legal, Regulatory, and Engineering.
•Partner and interact with Regulators, Municipal Leaders, and other policy makers as required
•Knowledge of Gas and Electric Rates
•Prior knowledge of customer facing electric and natural gas energy efficiency programs strongly preferred
•An understanding of the regulatory process and environment, including the regulatory filing process
•Knowledge of residential and commercial/industrial building systems and industrial processes, evaluation, measurement and verification (EM&V), general marketing principles and market research techniques
•Ability to balance the administration of budgets, staffing needs, and performance management goals and objectives.
•Strong analytical, interpersonal, verbal and written communication skills.
Benefits:
•Award winning student loan debt repayment program
•Competitive salary and performance-based bonuses
•Comprehensive benefits - including medical, dental, vision and variety of well-being programs
•Opportunities for professional development, career advancement, and internal mobility
•Supportive and inclusive work environment
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Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at
careers@avangrid.com
.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Job Posting End Date:
June-12-2025
Binghamton, NY
$103,939-$129,924
Full-time
