Manager IT Applications - Customer Channels

IT Applications Manager - Customer Channels Full Time Perm Way of Work :

Hybrid

$129,500 - $194,300, plus 15% annual bonus

Columbus, OH

The IT Applications - Customer Systems team is responsible for managing day to day operations and transformation initiatives.

The Customer Systems include contact center, E-Channels, and new business.

As part of NiSource IT Leadership team, the Manager of IT Applications - Customer Channels is accountable for the assigned portfolio with support provided by both internal and external team members.

You will provide leadership and day to day guidance to product and application support teams with the following desired outcomes:

Your responsibilities may include, but are not limited to:

Minimum Qualifications

Preferred Qualifications

Disclaimer

This description is not designed to be a complete list of all duties and responsibilities required of the position.

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Authorized to work in the United States without requiring sponsorship.

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

$129,500.00 - $194,300.00

Posting Start Date:

2025-03-14