O&M Specialist
Durham, NC
Full-timeAbout This Job
Summary:
O&M Specialist is responsible for assisting in processing field service work orders, managing SSS Inventory, onboarding new solar sites and customers plus other duties as needed
Essential Duties & Responsibilities:
•
Review work orders for accuracy and completeness and work closely with Field Leadership to resolve any missing information.
•
Work closely with the Account Management team to determine billable status for work orders.
•
Develop a strong understanding of customer contractual terms to ensure accurate invoicing in accordance with customer agreements
•
Work with Field Leadership, Procurement and Account Management team in maintaining SSS Depot inventory
•
Complex Imports/Updates/Deletions - Severe Weather - creating the work orders, updating the DataLoaders for appropriate work order creations
•
Updating/Maintaining the Onboarding template
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Site Onboarding -RFI's request access to community and veritas
•
Create new FSM Case for New Site
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Assist System Performance & Reliability team with updating the Severe Weather lists and adding storms
•
Support BOM Team in onboarding/offboarding solar customers
•
Support BOM Team in Re-Districting/Depot changes and Account Specialist updates
•
Train Field staff on Viewpoint/Vista Inventory for SSS Inventory
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Maintain updated inventory information
•
Performs quarterly inventory audits.
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Tracks insured values of Depots and Reports to Insurance team quarterly.
•
Verifying Payroll coding
Education and/or Work Experience Requirements:
•
Bachelor's Degree is required, Business degree preferred
•
Proficiency in Microsoft Excel, Word, and PowerPoint, required.
•
Power factors, Power Automate, Viewpoint Vista experience preferred.
•
Strong written and communication skills
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Must have a strong desire to drive business results
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The ability to work independently and as part of a team
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Previous revenue and/or billing experience
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Working knowledge of ERP systems
•
Previous Inventory Maintenance experience
Physical Requirements/Work Environment:
•
Work is performed in an office environment. There is occasional travel for inventory purposes with stooping and standing for several hours
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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