Renewal by Andersen

Operations Coordinator

LocationSpokane, WA
Job TypeFull-time
Salary$47,840-$52,000

About This Job


Description:

Join our team in Spokane! We’re looking for an Operations Coordinator to join our operations team. This role is responsible for coordinating and scheduling window installation projects to ensure timely and efficient service delivery. This role involves close collaboration with operations, warehouse, and installation teams to align customer appointments, crew availability, and material readiness. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment.


What You’ll Be Doing

Creating and managing weekly and monthly installation schedules for multiple crews in Salesforce.
Adjusting schedules in real-time to accommodate delays, cancellations, or emergencies.
Creating, maintaining, and adjusting schedules based on project requirements to meet company assigned goals
Coordinating with different departments to gather information necessary for scheduling
Identifying and resolving scheduling conflicts and issues
Using Salesforce to manage workflow and documentation.
Monitoring project progress and making adjustments to the schedule as necessary
Other tasks as assigned by the Production Manager or Customer Care Director


Benefits

Medical, Dental, Vision, and supplementary benefits
PTO at an accrual rate that equals 112.08 hours in a calendar year
8 Paid Holidays PLUS a holiday off of your choice
401k with impressive employer match
Opportunities for professional development and career growth
A vibrant and collaborative company culture that values trust and respect


Requirements:

High attention to detail
Ability to work with many different teams within the company
Strong organizational skills with the ability to prioritize
Proven problem-solving skills
Strong mathematical ability
Exceptional customer service skills
Experience the construction or facility management field preferred, but not required
Excellent verbal and written communication skills
Proficient in Microsoft Windows, Word, Excel, Power Point


Physical Demands

Ability to lift up to 30 pounds
Type, sit, stand, walk and use hands for extended amounts of time

Renewal by Andersen is the most awarded brand in the J.D. Power Windows and Patio Doors Satisfaction Study for the last 5 years. We were named one of the best employers for women in 2023 by Forbes, and one of America's greatest workplaces in 2023 by Newsweek. We're consistently hiring due to our growing territories.

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