Servpro of Cumberland, Morgan & White Counties

Restoration Services Associate

LocationCrossville, TN
Job TypeFull-time
Salary$31,200-$35,360

About This Job

SERVPRO of Cumberland, Morgan & White Counties is hiring a Restoration Services Associate!


Job Summary:

As a SERVPRO Restoration Technician, you will be a key team member responsible for responding to emergency property damage situations caused by water, fire, mold, and other disasters. You’ll perform restoration services in residential and commercial settings, ensuring a clean, safe, and restored environment for customers. This is a hands-on position that requires a strong work ethic, attention to detail, a commitment to providing exceptional customer service, and a great attitude.


Key Responsibilities:

Respond to service calls, including emergency water/fire/mold damage restoration jobs.
Perform water extraction, fire cleanup, mold remediation, demolition, and contents cleaning.
Set up and monitor drying equipment, air scrubbers, and other restoration equipment.
Document job progress and conditions using software.
Adhere to IICRC standards and SERVPRO® processes and guidelines.
Maintain a clean and organized job site and equipment.
Communicate clearly and professionally with customers, team members, and supervisors.
Assist with packing, moving, and inventorying customer belongings.
Maintain a professional appearance and demeanor at all times.
Participate in rotating on-call schedule for after-hours and weekend emergencies.


Qualifications:

High school diploma or equivalent required.
Previous experience in restoration, construction, or cleaning preferred but not required.
IICRC certifications (e.g., WRT, ASD) a plus; training provided.
Valid driver's license with a clean driving record.
Ability to lift 50 lbs. regularly and work in varying conditions (heat, cold, confined spaces).
Strong communication and problem-solving skills.
Reliable and punctual with a strong attention to detail.


Benefits:

Competitive hourly wage (based on experience and certifications)
Opportunities for overtime and advancement
Paid training and certification programs
Health insurance options
Paid time off (PTO) and holidays
Chance to build a career with a trusted brand to make an impact in your community

Pay starts at $15.50-$18.00 an hour based on experience

Each SERVPRO® Franchise is Independently Owned and Operated.


Job Type: Full-time


Pay: $15.52 - $17.00 per hour


Benefits:

Health insurance
Paid time off
Paid training


Schedule:

8 hour shift
Day shift
Monday to Friday
On call
Overtime
Weekends as needed


Supplemental Pay:

Bonus opportunities
Performance bonus


Application Question(s):

Are you able and willing to work after-hours during the week and/or weekend?


Ability to Commute:

Crossville, TN 38572 (Required)


Work Location: In person

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