Retail Store Manager

Role Description:

The Retail Store Manager is responsible for the overall store operations (ie: expenses, merchandising standards, compliance, safety, security) and store staff. The individual in this role is tasked with building and supporting a store culture that is aligned to Wehrung’s mission where employees are engaged and inspired.

General Responsibilities and Duties:

· Oversee day-to-day retail operations and staff

· Communicate and implement policies

· Work with other departments to continuously improve store results

· Oversee stock levels

· Address customer complaints and issues

· Ensure opening and closing procedures are followed

· Utilize point-of-sale (POS) system to conduct purchase transactions

· Ensure merchandise is in stock and displayed on shelves in a presentable manner

· Build lasting relationships with customers

· Find innovative ways to improve sales and boost revenue

· Other duties as assigned by management

Supervisory Responsibilities:

· Oversee full and part time store associates

· Train, schedule, develop and lead the store team

· Resolve staff conflicts, complaints, and issues

Required Skills/Abilities:

· Ability to multi-task

· Proficiency with point-of-sale (POS) systems

· Customer focused mindset

· Basic computer skills

· Strong time management skills

· Excellent interpersonal skills

Education and Experience:

· High School Diploma or equivalent GED, Bachelor’s degree in Business Administration, Marketing or related field is preferred.

· 1 to 3 years’ experience leading associates in a large, fast paced, cross-functional retail work environment.

Physical Requirements:

· Ability to sit, stand and walk for prolonged periods of time

· Must be able to regularly lift a minimum of 30 pounds without assistance and may be required to lift over 50 pounds with or without assistance.

Benefits:

Medical Insurance

Dental Insurance

Vision insurance

Employee Assistance Program (EAP)

401k with a company match

Schedule: Minimum 45 hours per week,Monday through Friday and rotational weekends as needed

Pay Range: Commensurate with experience

Paid time-off

Employee discounts

Job Type: Full-time

Benefits:

Shift:

Work Location: In person