Sales Customer Support Specialist

Description Sales Customer Support – OES and Distributor Support Specialist

The Customer Service Specialist – OES & Distributor Support is responsible for supporting OES customers and distributors by ensuring smooth logistics, order fulfillment, and issue resolution. Key duties include troubleshooting, coordinating deliveries, maintaining data accuracy, reconciling shipments, and providing reporting and analysis. Strong technical and computer skills are required.

Jeffersonville, IN

Purpose Of This Position

This position ensures OES customers and distributors receive timely support, resolving order issues and coordinating deliveries. By managing critical data and improving workflows, the role enhances operational efficiency and customer satisfaction, supporting the company’s goal of strong partnerships and effective supply chain performance.

You can find out more at and About Idemitsu Lubricants America Corporation

Since 1992, Idemitsu Lubricants America Corporation (ILA) has been a leading provider of high-performance automotive lubricants, dedicated to innovation, quality, and sustainability, serving the needs of original equipment manufacturers and consumers across North America. ILA is a subsidiary of Idemitsu Kosan, based in Tokyo. Idemitsu has a strong focus on its people, demonstrated through our unique culture, together with competitive compensation, professional development, and a flexible work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.