Senior Director Product Management

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

As the Senior Director of Product and Program Management for the Digital Business at Generac, you will be responsible for leading and shaping the strategy to scale Generac’s traditional and digital product offerings across both residential and industrial markets globally. You will be leading team of product/ program managers responsible for implementing the “digital infrastructure” in support of creating a world class end to end customer experience. In this role, you will partner closely with the Chief Information and Digital Officer and other key leaders to define and execute a vision that drives exceptional acquisition, installation and service experiences for new and existing customers. You will oversee the entire digital product lifecycle, from demand generation and value proposition creation to customer onboarding, post-sales engagement, and installation. Your mission is to simplify and enhance the customer purchasing journey, ensuring transparency and improving experiences for both customers and dealers throughout the customer/ consumer interaction lifecycle. You will lead a team of product managers responsible for optimizing the end-to-end experience across B2C, B2B, and B2B2C channels, integrating relevant software platforms into one seamless experience for Generac’s diverse customer base. You will also lead technology program managers responsible for leading the execution/ deployment of digital platforms that enable the end to end experience come to life.

This role will collaborate closely with cross-functional teams including Marketing, Sales, Operations, Research, Design, Product, IT and Engineering. You will synthesize data and customer insights into actionable strategies that drive both short-term and long-term roadmaps. You will create experiences that surprise, delight, and build long-term loyalty among customers and dealers, unlocking significant growth opportunities for Generac.

Who You Are

You are a strategic, user-centric product leader with a proven track record of delivering exceptional consumer experiences at scale and execute the digital roadmap with value delivery at its core. You thrive in ambiguity, embrace a bias for action, and are motivated by solving complex customer challenges through innovative product experiences. You can blend data-driven insights with product intuition to create compelling customer journeys while also driving day-to-day execution. You are passionate about developing high-performing teams of product and program managers as well as a natural change agent that drives the business process/ technology changes needed at scale.

Key Responsibilities

Strategic Leadership:

Minimum Requirements:

Preferred Qualifications

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”