Relay Fire and Safety

Service Sales Specialist

Halethorpe, MD

Full-time

$75,000-$115,000

About This Job

About Us

At RELAY, we protect people and property through reliable, innovative fire and life safety solutions. With a focus on quality, customer service, and integrity, we’re committed to building long-term partnerships with our clients. We’re growing—and looking for passionate professionals who want to grow with us.

Position Summary

As a Service Sales Consultant, you will be responsible for identifying, developing, and closing new service opportunities across our fire and life safety offerings. You will build strong relationships with customers, understand their needs, and propose tailored service solutions—ranging from inspections and maintenance contracts to upgrades and emergency support.

Key Responsibilities

•

Prospect and generate leads through cold calling, networking, referrals, and follow-ups

•

Conduct site walks and customer meetings to assess needs and create service proposals

•

Develop and present customized service agreements for inspection, testing, maintenance, and monitoring

•

Collaborate with internal operations, technicians, and design teams to ensure solutions are feasible and deliverable

•

Meet or exceed assigned sales targets and KPIs

•

Maintain accurate records in CRM (e.g., Salesforce)

•

Stay up to date on NFPA codes, fire safety systems, and industry trends

Qualifications

•

3+ years of sales experience, preferably in fire and life safety, building services, or a technical service industry

•

Strong understanding of service sales cycles and customer account management

•

Excellent communication, presentation, and relationship-building skills

•

Self-motivated with strong organizational and time management abilities

•

Familiarity with NFPA standards and fire protection systems is a strong plus

•

Proficiency in CRM systems and Microsoft Office Suite

•

Valid driver’s license and willingness to travel locally for client visits

What We Offer

•

Competitive base salary + uncapped commission

•

Car allowance

•

Full benefits package (health, dental, vision, 401(k) with match)

•

Paid time off and holidays

•

Training, development, and career growth opportunities

•

A mission-driven company culture with a strong focus on teamwork and customer service

Job Type: Full-time

Pay: $75,000.00 - $115,000.00 per year

Benefits:

•

401(k)

•

Dental insurance

•

Health insurance

•

Life insurance

•

Paid time off

•

Vision insurance

Compensation Package:

•
Commission pay

Schedule:

•
Monday to Friday

Experience:

•

B2B sales: 3 years (Preferred)

•

Fire alarm sales: 2 years (Preferred)

Work Location: On the road

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Service Sales Specialist

About This Job

About Us

Position Summary

Key Responsibilities

Qualifications

What We Offer

Job Type: Full-time

Pay: $75,000.00 - $115,000.00 per year

Benefits:

Compensation Package:

•Commission pay

Schedule:

•Monday to Friday

Experience:

Work Location: On the road

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