Specialist - Medical Operations (Nurse and/or Advanced Emergency Medical Technician)

LocationDorado, PR
Job TypeFull-time
Salary$60,000-$65,000

About This Job

TITLE: Specialist, Medical Operations (Nurse and/or Advanced Emergency Medical Technician)

COMPANY

Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.


ROLE OVERVIEW

Global Rescue is currently seeking Registered Nurses and/or Medics looking for a career change, to support the day-to-day operations of a busy operations center. Specialists play a critical role in staffing emergency access telephone lines to respond to client health events and other emergencies, as well as performing a combination of logistics and research work. The logistics and research work are in support of preparing for any future operations to come into the office. The ideal candidate will have experience working in a critical care setting (Emergency Room, ICU, etc.), be a great team player, excellent multi-tasker and enjoy helping find the right solutions for our members.


RESPONSIBILITIES

Staff emergency access telephone lines and portals in our operations centers to respond to patient health incidents and other emergencies

Work under the supervision of a Senior Specialist to manage and coordinate logistics for medical evacuations from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
Follow, maintain and improve protocol, process and quality standards for patient response and transport
Execute assigned non-operational office tasks with diligence and precision


QUALIFICATIONS

Active RN, EMT-I/A license or above
College degree preferable
Previous call center or dispatch center experience a plus
Must have excellent spoken and written English, Spanish a plus. IELTS score: 8 and above.
Strong computer skills required
Willingness to work non-traditional hours
Highly energetic and motivated to succeed
Mission focused orientation, interest in “doing whatever it takes” to help those in need
Attention to detail and follow-through
Efficient time management and organizational skills Highly energetic and motivated to succeed

LOCATION: Dorado, Puerto Rico (not relocation eligible)

COMPENSATION: $60,000 - $65,000 depending on experience

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