Sr. Sales Manager

RESPECT to people, COURAGE to be pioneers and raise the bar, and always demonstrating INTEGRITY and authenticity. Do these core values align with yours? If so, Lhoist North America may be the place for you! We are a company that believes our people make it happen and rewards talent by offering opportunities to further develop your knowledge and interests. Within our organization, we offer safety first environments, collaboration across teams, diverse and inclusive workspaces all while challenging each other to grow.

POSITION SUMMARY: The Sr. Sales Manager is leading a team of sales managers in his/her assigned region and/or area and is responsible for his/her team successfully driving both Customers satisfaction and company revenue growth, using the Miller Heiman process. He/She will maintain favorable and effective long-term relationships with current customers, Identify and prospect for new business opportunities in partnership with our New Business Development (NBD) teams. Develop and maintain sales planning, management and support systems. Assist management in the development of annual sales budget and business plan. Address and resolve customer complaints with a sense of urgency in accordance with company policy and industry best practices. Analyze market trends and develop action plan to capitalize on shifts in market and develop specific business strategies. Oversee sales process from pricing to enforcing credit terms and preparing contracts. Drive implementation of C4C roll-out and utilization as CRM platform.

RESPONSIBILITIES & EXPECTATIONS:

Develop & Implement strategies to further grow the business as well as customer satisfaction* Develop a thorough understanding of your customer’s businesses, manufacturing processes in order to be able to identify customer’s challenges and potential opportunities for minerals and clay usage.

Lead (Set expectations, provide resources, coach, motivate, train & develop, control) a team of sales managers to achieve targeted sales objectives* Set clear expectations about customer satisfaction level and sales objectives (growth, revenues, ).

Customers Relationship & Networking* Establish strong relationships with our customers at multiple levels (operations, senior management, procurement, …)

Market intelligence* Keep fully abreast of your geographical market (volumes, pricing, product quality, market trends, technological evolutions affecting our customers businesses, …)

Deliver sales objectives* Participate in the development of the sales budget

Perform other duties as assigned. ATTRIBUTES:* Demonstrated team leadership experience and excellent people management skills

PHYSICAL DEMANDS INCLUDE, BUT ARE NOT LIMITED TO:* Must be physically able to perform work assigned.

REQUIRED EDUCATION:* Bachelor’s Degree in Business Administration, Finance, Economics, Marketing, Metallurgical, Mechanical, Chemical, and/or Electrical Engineering or equivalent work experience in the field is highly desired.

PREFFERED EDUCATION:* Master’s degree in Business Administration, Finance, and Marketing.

REQUIRED EXPERIENCE:* Must have a minimum of 8-10 years of proven sales leadership experience in base or specialty chemicals (incl. lime), industrial minerals or other raw materials such as clay. Proven experience managing other sales or technical sales professionals.

PREFFERED EXPERIENCE:* Must have minimum of 10 plus years of experience in sales leadership in industrial minerals, lime, clay, glass, and fiberglass mining or manufacturing environments

Lhoist North America offers a very competitive salary package that includes but is not limited to comprehensive benefits including medical, dental, vision, life, vacation, and disability insurance. You can plan for your future with Lhoist North America 401K retirement savings options which includes an employer match. Lhoist North America also recognizes the importance of continuing education by offering Educational Assistance to our employees to encourage continued personal development and professional growth. Here at Lhoist North America, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.