Baker Hughes

Account Manager, (Downstream Chemicals), Whiting, Indiana

LocationChicago, IL
Job Typefull_time

About This Job

Are you passionate about building relationships and delivering value to ensure customer success? Do you enjoy troubleshooting technical issues and developing solutions to meet customer’s needs? Join our Downstream Chemicals Team

Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools and over 100 years of industry knowledge to deliver value to our customers.

The Downstream Chemicals Team leverages our expertise to provide best-in-class technology and support to optimize process, finished fuels and water treatment applications within the refineries where we operate.

Partner with the best

As a Refinery Account Manager, you will provide a vital service by implementing, monitoring, troubleshooting and evaluating chemical treatment programs. You will take ownership of a key customer account to ensure they have the services and products required to operate safely and efficiently. You will become a trusted advisor to customers as you develop an understanding of our customer’s needs and operations.

As a Refinery Account Manager, you are responsible for:

Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers

Developing trusted relationships with customers and cross-functional teams to promote collaboration
Providing account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
Identifying and coordinating numerous projects of varying complexity to bring value to our customers
Monitoring and maintaining existing programs for customers to provide reporting on performance of applications
Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
Collecting and interpreting data for troubleshooting, service reports, meetings, reviews and presentations delivered to customers
Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs and daily operations
Managing chemical inventories and deliveries at the customer location

Fuel your passion

To be successful in this role will require have:

Bachelor’s degree in engineering or similar discipline

Minimum of 3 years’ experience in hydrocarbon process and finished fuels treatment
Strong understanding of industrial chemical treatment technology and sales process
Strong mechanical aptitude and troubleshooting skills
Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
A comprehensive understanding of customer requirements and refinery market conditions
Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
A clean driving record
A TWIC Card or qualify to obtain a TWIC Card

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Typical hours will be Monday – Friday, 8am - 5pm (must be willing and able to support the business after hours as-required)

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Competitive sales bonus program

Company provided vehicle or vehicle allowance
Competitive 401(k) program
Company Stock Purchase Program
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and Partners Care
Pet Insurance
Additional elected or voluntary benefits

The annual pay scale for this position is between $ 76.800,00 - $ 190.900,00.

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found

here

, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

R143367

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