Analyst, IT Support

LocationGainesville, GA

About This Job

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.


Job Location: Gainesville, GA

Hydro employees can enjoy several benefits including:

Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts

Retirement Savings
Education Assistance
Bonus Plan Eligibility
Parental Leave


Job Summary:

The IT Support Analyst is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro’s locations. This role ensures adherence to Hydro’s Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst.


Required Education/Experience:

Bachelor’s Degree in IT-related field, Computer Science, Engineering, or the equivalent of 12 years of work experience.

Minimum of 10 years of experience in IT Technical Support.
Minimum of 10 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications.
Minimum of 10 years working with LAN infrastructure.
Minimum of 10 years of experience with printers used in manufacturing environments and Wi-Fi technologies.


Preferred Skills/Qualifications:

Experience in a manufacturing environment is preferred.

Additional knowledge of IT infrastructure and business applications preferred.
Excellent communication skills.
Strong organizational and time-management skills.


Job Responsibilities:

Serve as the location’s representative of GNS IT to business users for all computer systems.

Installing or assisting in the installation of computer hardware, operating systems, applications, and any other IT infrastructure components used at the above location(s).
Monitoring and maintaining location-specific computer systems, networks, and applications in compliance with Central and Local IT Operational Practices.
Actively participate in incident resolution by following prescribed procedure and workflows.
Collaborating with global support teams to resolve both IT infrastructure and application-related issues.
Providing IT infrastructure support and participating in the roll-out of new applications.
Prioritizing tasks and operating in compliance with GBS IT Service Level Agreements.


Care, Courage, & Collaboration


At Hydro We care about our People!


We care about Safety!

Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.

Applications from severely disabled and equally disabled people will be considered with equal suitability.

Please apply online in ONE with your CV and optionally a cover letter until:

If you have any questions, please contact:

Elaine Shoup

Elaine.Shoup@hydro.com

(United States +1) 878-787-0288

Trending Jobs

company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
about 1 month ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
30 days ago
company-logo

LCL66 Apprentice Lineman Distribution

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
about 1 month ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
about 1 month ago
company-logo

Manager, IT - BMO

Constellation
Job Typefull_time
 
Kennett Square, PA
26 days ago
company-logo

EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Mesa, AZ
about 1 month ago
WO

Field Service Technician

Westar Oilfield Rentals Inc
Job TypeFull-time
 
Fort St. John, BC
26 days ago
company-logo

Inventory Materials Specialist

HF Sinclair
Job Typefull_time
 
Artesia, NM
12 days ago
company-logo

HVAC Sales Comfort Advisor

Quality Degree, Inc.
Job TypeFull-time
Salary
$64924 - $200000
Royersford, PA
about 1 month ago
company-logo

Quality Inspector

ACCIONA
Job Typefull_time
 
British Columbia, Canada
26 days ago
company-logo

NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Gilbert, AZ
about 1 month ago
LE

Préposé(e) à l'entretien ménager

Les Entretiens Uni-Net Inc.
Job TypePart-time
 
Montréal, QC
about 1 month ago
company-logo

Heavy Truck Driver

Halliburton
Job TypeFull-time
 
Bossier City, LA
about 1 month ago
company-logo

Asset Management Intern_PTIN5C

ENGIE North America Inc.
Job Typeinternship
 
Houston
23 days ago
AW

Water Well Driller

Able Well Drilling
Job TypeFull-time
Salary
$45760 - $83200
Bowling Green, OH
about 1 month ago
company-logo

Accounts Payable Clerk

Drax
Job TypeFull-time
 
Monroe, LA
about 1 month ago
company-logo

Quality Plus Store Associate

Quality Oil Company LLC
Job TypePart-time, Full-time
 
Halifax, VA
30 days ago
company-logo

Mechanic Class B (Day Shift)

Hydro
Salary
$66560 - $66560
Industry, CA
24 days ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.