Campbell Oil Company

Business Data Support Intern

LocationElizabethtown, NC
Job TypeInternship

About This Job


Your Project at a Glance

You will be assigned datasets (e.g., residential propane customers or asset location records) and will be responsible for cleaning, validating, and updating records that are currently incomplete or outdated. The work you do will have a direct impact on billing accuracy, routing efficiency, and customer satisfaction.


Day-to-Day Responsibilities

Review assigned records and verify missing data fields (such as email, phone, addresses, tank size, or asset information).
Use a call bot tool to reach out to customers as a first sweep.
If needed, escalate to manual outreach (calls, emails), internal research, or team escalation.
Input clean data directly into E3 (our ERP system).
Keep accurate records of what was resolved, partially completed, or could not be reached.


Communication & Reporting Rhythm

Daily Check-In

Short message to your supervisor outlining:

+ What you’re working on today + Any questions or blockers + Any outreach planned
Weekly Summary Report (Fridays)

Document your weekly progress:

+ What data set you worked on + Number of accounts cleaned, partially completed, or unresolved + Tools/methods used + Key learnings and open questions
Bi-Weekly Team Presentation

Present a brief progress update to relevant division heads:

+ Summarize findings and trends + Share any obstacles or assistance needed + Discuss escalations and next steps
Final Executive Presentation

Share your internship journey with the Executive Leadership Team:

+ Summarize your work and the impact + Share lessons learned + Present recommendations for ongoing cleanup + Showcase before/after data samples if applicable


Tools & Technologies You'll Use

Call Bot Platform – for automated customer contact
E3 ERP System – for direct data updates
CRM/Document Systems – for internal research
Excel/Google Sheets – for progress tracking and reporting
Teams/Email – for daily and weekly communication


Skills You’ll Leave With

Data integrity and governance best practices
Hands-on ERP and CRM system experience
Customer outreach communication skills
Project tracking and reporting discipline
Cross-team collaboration with operations, bulk plant teams, and IT
Professional presentation experience to senior leadership

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