Harris Plumbing, Heating, Air, & Electrical

Customer Service Representative - Part Time/Evenings/Weekends

Salem, NJ

Part-time, Full-time

$35,360-$39,520

About This Job

Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system.

Harris is currently in search of an experienced Customer Service Rep! This is an ON-SITE position.

Part Time/Evenings/Weekends

THE RESPONSIBILITIES:

•

Provide 5-star customer service every day. After all, without helping people we do not exist

•

Accurately enter client information and to convert incoming calls into booked opportunities

•

Take pride in the quality of work you create

•

Communicate with our clients via electronic formats, live chat, portals, and email

•

Manage clients satisfaction, with happy calls, cards and responding to reviews

•

Be apart of a team where you are empowered to share ideas to improve processes and the customer experience

•

Take ownership of each clients satisfaction from start to finish

•

Have a great attitude and be willing to learn and grow every day

THE QUALIFICATIONS:

•

Strong verbal and written communication skills

•

Proficient typist and easily adapt to new software applications

•

Great attention to detail and accuracy

•

Self-motivated individual who enjoys winning as a team

•

Optimistic, enthusiastic, and people-centric focus

•

Great problem-solving skills and ability to collaborate

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Part Time/Evenings/Weekends

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Health insurance

•

Paid time off

•

Vision insurance

Experience level:

•
1 year

Shift:

•
8 hour shift

Work setting:

•
In-person

Experience:

•

Customer Service: 1 year (Preferred)

Work Location: In person

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