Customer Service Representative - Steel Service Center

Overview

Premium Metals, Inc., a division of American Consolidated Industries, is one of the country’s largest providers of hot rolled, cold rolled, and galvanized steel products. Here at Monarch Steel we receive steel coils, slit coils to size, and ship coils to customers. We pride ourselves on outstanding safety, quality, customer service, and most importantly our 1 – TEAM environment.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. With direction, the Customer Service Representative serves as liaison between the company and its customers, providing them assistance with order placement, order changes, order status, shipment scheduling and general concerns. Other responsibilities include responding to inquiries about products and services from customers, Account Executives, Inside Sales Representatives and other sources as situations arise. The incumbent will have direct responsibility for several accounts within the company.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Knowledge, Skills, and Abilities

Education Requirements

We offer a competitive benefit package and the opportunity to work in a drug-free and safe work environment.

Benefits include:

Physical Demands and Work Environment

Note

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills associated with the position.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Shift:

•

Day shift

Work Location: In person